Day & Date Missing

Hi all,

Following a recent update to firmware 4.01, the day abbreviation/date have disappeared from the top right corner of the home screen. Has anyone else experienced this, is it a known issue? Thanks.

Top Replies

Garmin-Leslie 2 months ago +3 verified

We're sorry to hear that the date is missing from the top right corner of your Messenger device after installing the latest update.

We sincerely appreciate you reaching out about this as without reports…
Volker 10 months ago +1

Yes, noticed is, too. Looked like this before:
atlas_cached 10 months ago +1

Excellent observation, I had not noticed before today!

All Replies

0 Volker 10 months ago

Yes, noticed is, too. Looked like this before:

0 atlas_cached 10 months ago

Excellent observation, I had not noticed before today!

0 Liam Lofthouse 10 months ago in reply to Volker

cheers, good to know it’s not just my device. Hopefully rectified in the next update

0 Garmin-Leslie 9 months ago

We're sorry to hear that the date is missing from the top right corner of your Messenger device after installing the latest update.

We sincerely appreciate you reaching out about this as without reports like these, we wouldn't be able to address issues. We've since provided the details to our Engineering team for further review and they're working on a resolution via a software update. We're hoping it will be available by the end of February/early March.

While your Messenger device can install updates wirelessly via the Messenger app when made available, you can also check and install them via our Express computer program. For more information, see - Updating the Software on Your inReach Messenger

At this time, there's no other workaround, no other place to see the date on the device itself. As the issue is software-related, replacing the device itself isn't a viable option for fixing this. We thank you for your patience while we work on this software update.

0 Liam Lofthouse 4 months ago in reply to Garmin-Leslie

Hi, just wondering if there has been any developments with this and the day/date functionality being brought back? Thanks.

+1 Garmin-Leslie 2 months ago

We're sorry to hear that the date is missing from the top right corner of your Messenger device after installing the latest update.

We sincerely appreciate you reaching out about this as without reports like these, we wouldn't be able to address issues. We've provided the details to our Engineering team for further review and they've since released an update to resolve this, version 4.04.

While your Messenger device can install updates wirelessly via the Messenger app, you can also install them via our Express computer program. For more information, see - Updating the Software on Your inReach Messenger

Keep in mind that if the two arrow icon (that indicates something is either incoming or outgoing) is present in the top right corner, the date will not show up until the sending/receiving is complete and that icon is no longer present.