Dear Garmin Support Team,
I am seeking assistance regarding a persistent malfunction of the "LiveTrack" function on my GPSMap H1.
The feature has been entirely non-operational since the time of purchase.
I have dedicated time to advanced troubleshooting, which I re-performed yesterday.
The following steps were completed, but the issue remains:
1. Garmin Connect Reinstallation: I completely uninstalled and reinstalled the Garmin Connect application on my smartphone.
2. LiveTrack Activation: I ensured the "LiveTrack" function is explicitly toggled on within the Garmin Connect app settings for the H1 receiver.
3. Device Reset and Update: I performed a full factory reset of the GPSMap H1 device, reconfigured all settings, and confirmed the latest firmware is installed.
Crucially, when I initiate activity recording on the receiver (which successfully obtains a GPS fix/satellite connection), absolutely nothing happens.
LiveTrack does not start, and the feature simply remains inactive.
