Has anyone else run into this? My trip computer is giving me really bad calculated distances. On a 10 mile walk, it told me I went 16 miles. Downloading the FIT file, the FIT file has the bogus distance. The GPX file had the correct distance. Both have the same exact points, same track. The trip computer displays the FIT calculation, which is clearly wrong.
I have contacted customer service about this three times and they keep telling me that they expect a difference between the FIT and GPX. However, this is way off, there's no way I should be seeing a 6 mile difference over 10 miles (BTW I know the route and I know it's 10 miles, not 16).
I am really frustrated with the customer support. They are not taking me seriously.
I'd appreciate anyone who has some ideas on this to share their thoughts.