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Putting stats for every round just disappeared in app

4293024
1 month ago

Starting to get a bit frustrated with this app. Iv tracked every putt for 10 rounds, even switched to the ct10 to track strokes gained putting. I go to look the other day and the putting numbers on my scorecards are all gone! I don’t understand how they would just disappear. Anyone else dealing with this? It’s beyond frustrating to spendt countless hundreds of dollars and tens of hours tracking this stuff just for it to get wiped away. 

  • 0 1 month ago

    Garmin is in the process of reviewing reports regarding golf stats missing. 

    I have sent users on this thread a direct message here in forums requesting some additional information on the issue to submit a ticket through your account to our Quality & Engineering team. 

    Please keep an eye out for my direct message in the message icon box located in the upper right section of the forums website, so I can get the information I have requested submitted. 

    Once more information is available on the concern, I will update my post here in forums and Garmin will email accounts that have had a ticket submitted through them. 

    Thank you, 

    - Cody 

  • 0 1 month ago

    May 2nd, 2025: 

    A few hours ago, a new version of the Garmin Golf app was released (Version 3.3.2). Please check the App Store (iOS) or the Play Store (AndroidOS) and search "Garmin Golf" to check and see if the version 3.3.2 update is showing available to install. 

    If version 3.3.2 is not showing available to install, check the Garmin Golf app Settings to confirm if version 3.3.2 is showing installed. 

    After confirming the Garmin Golf app on your mobile device is showing 3.3.2  installed, check your scorecards and performance stats to confirm if the metrics are now showing. 

    Please post if the concern is still persisting on the latest version we just released today. 

    - Thank you!

  • 0 1 month ago in reply to Garmin-Cody

    Still having issues after the new update. Only some scorecards shows Putts / GIRs / Up and Downs / Penalty stats 

  • 0 1 month ago in reply to Garmin-Cody

    Is there please any update on this?

  • +1 1 month ago in reply to 5912784

    Fix released May 7th, 2025: 

    Garmin has released an update to the iOS version of the Garmin Golf app (Version 3.3.3) that will prevent any further scorecards from missing information on rounds where stat tracking information was entered but not showing reflected after transferring to the Garmin Golf App. 

    This issue is specific to the Garmin Golf app on iOS. 

    At this time, the missing statistics on scorecards have not been fixed for scorecards affected after the 3.0 update...but we are working on a solution for potentially getting the missing information restored to the scorecards still missing the information.

    Once more information is available on the missing information becomes available, I will post here in forums as well. 

    We appreciate everyone's patience while working on a solution for the issue, and thank you to those who posted the concern here in forums providing info on the issue. 

  • 0 29 days ago in reply to Garmin-Cody

    Just played a round on 3.3.3 and my GIR, putts, penalties, and up and downs are not showing for this round. All of this was tracked and viewable directly on my watch. Also even though I input putts it doesn’t show and putts on the shot maps in app.

  • 0 28 days ago in reply to 6902866

    If you have Stat Tracking enabled in the Golf Settings section on the S70 and entered them throughout the round along with the score, the scorecard bracket when you select the scorecard from the activity list should display sections below the par & strokes section of the bracket. 

    Otherwise, if you are viewing this info in the Performance Stats section of the Garmin Golf app...the putts will not show in performance stats unless you have a CT10 sensor paired to your putter. 

    The issue specific to this post where metrics were missing previously was an issue prior to the 3.3.3 update released for the Garmin Golf app. If you are experiencing concerns with putt metrics missing directly when selecting the scorecard from the activity page in the golf app...there is something else related to the concern. 

  • 0 27 days ago in reply to Garmin-Cody

    Hey Cody, thanks for the reply!

    I am manually entering the number of putts on my s70 upon conclusion of each hole. I had two rounds over this weekend that are not showing putt information or the associated stats like GIR up and down, putt# etc. this was working on my previous April 18th round and all rounds prior to that. 

    All the putting info is still available on the watch but does not make it onto the Garmin golf app. I have stat tracking enabled on my watch. If you believe this is a separate issue and need me to open a separate thread let me know!

  • 0 2 days ago in reply to Garmin-Cody

    I have experienced the same issue today. The watch (s70) shows putting stats, but the app doesn’t. It also does not show the pin positions that I’ve entered throughout the round.

    I have a CT10 sensor in my putter. The app is up to date. 
    What is the fix?