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No longer saving number of putts per hole

6071727
1 month ago

Started maybe about a month ago but the putts per hole aren't being saved after a round. I'm still getting a prompt to ask for the number of putts after the hole, but if I check the app after the round the putting stats are gone. Strange thing is that there's some rounds that do save them, but most of them don't.

  • 0 1 month ago

    I'm having the same issue. If you look at the S62 page, my post is two below your post and has gotten several responses and I'm working with product support to try to fix this random problem. i've started taking a screen shot of my watch face showing the putts and adding them later on the app if necessary. It's frustrating. You can report this to Garmin via your settings on your app.

  • 0 20 days ago in reply to 8553348

    Yup same problem here.

  • 0 8 days ago in reply to 1497097

    Likewise. No problem until a week or so ago. Software issue. I have to add putts from watch S62, t the app after the game. I have club selection and ststs selected. Problem seems to be upload  between watch and app. 

  • +1 7 days ago

    Hello, 

    Those here in this thread, please keep an eye out for my direct message here in forums that I have sent to you requesting some additional information to get your account added to the ticket our Quality & Engineering ticket is the process of reviewing towards solutions. 

    To continue further discussion on this concern, please post any further comments to the main forums post thread linked here: Golf app not showing putts on scorecard

    Closing this thread to keep the discussions all in one place so others can review the conversation all in one place, per Garmin Forums Terms of Use

    Thank you, 

    - Cody