Approach s62 keeps restarting when I swipe the screen

My Approach s62 keeps restarting when I try swipe the screen. From a previous thread I understand this occurs if the watch has the music controls widget activated. Ive been trying to deactivate this widget but even on the odd occasion I can swipe and get the watch to respond, as soon as I touch the "edit" button, the watch restarts again. Anyone know if I can deactivate this widget from somewhere other than on the watch itself or do I have to do a factory reset?