S62 not Syncing

My s62 syncs fine with Garmin Golf but has stopped syncing with Garmin connect. Garmin connect just says not connected and cannot find my s62, can anyone help with this strange problem

Regards

Bill Jackson

Top Replies

Fab_Golf over 3 years ago +1

There is a new IOS update now. I updated and all fine now !
Garmin-Rob over 3 years ago +1 verified

A fix for this issue was released over the weekend. Please follow the steps in the support article linked below. If you continue to have issues, please highlight my name and send me a private message.
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5403485 over 3 years ago +1

Got my IQ app working
I found by installing the ‘Connect app’ the iQ app then connected to my S62 ..I originally had the golf app and Connect IQ installed but not the Connect app as didn’t think needed…

All Replies

0 Fab_Golf over 3 years ago

There is a new IOS update now. I updated and all fine now !

0 Fab_Golf over 3 years ago

There is a new IOS connect app update. I just updated and all working fine again!

0 Stewartyy over 3 years ago in reply to Fab_Golf

Nope still not working here

0 3845415 over 3 years ago in reply to 5403485

My watch will connect with the golf app, but only after I click through a couple of menus. If I delete it and add it, it will connect to Garmin Connect for the day. The next day, I have to delete and reconnect.

My watch has always been difficult to keep connected, but this is ridiculous.

0 addage over 3 years ago in reply to Fab_Golf

this update seems to have done the trick for me. Working now.

0 5403485 over 3 years ago

No Android update for the IQ app to be had yet though ? Last version being ver 2.7.1 16th March

0 BillnMo over 3 years ago in reply to Fab_Golf

No, still no joy from me either

0 Stewartyy over 3 years ago in reply to BillnMo

Took it all off the phone, reset the watch, downloaded connect only, set it back up and it worked. Then downloaded golf from the connect app followed by IQ. So far so good

0 5403485 over 3 years ago in reply to Stewartyy

Did the golf app and watch keep all your previous stats ?? Surely paying nearly £500 for the S62 you should not have to be doing all this ...an app should simply work , especially after new updates when it was previously working !!

0 weckert560 over 3 years ago

There was a Connect update last night. Updated this am and all works fine.