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Custom clubs missing in Garmin golf app (Was a known issue - Now Resolved)

Not sure what happened but all of a sudden my custom clubs are not showing up in the Garmin golf app. Played a handful of rounds this week and all was fine. Last played on Tuesday. Now today, Thursday when I played the watch had all the clubs but when I load the Garmin golf app none of my clubs show up on the course and when I go to club performance in the app it just shows the default clubs. 

  • Former Member
    0 Former Member over 4 years ago in reply to 5330696

    Mine don't seem to be back.  I want my historical rounds back.  My recent round for today seems to be OK but that was the same before.  I even had fixed 3 of my rounds yesterday and now, all three are messed up again.

  • Former Member
    0 Former Member over 4 years ago

    Just reinstalled Garmin App on phone and then synced to watch and my custom clubs all back again!

  • Former Member
    0 Former Member over 4 years ago in reply to Former Member

    How come you didn’t lose any data from the app as it says it will be deleted. My old score cards are back and it says the right clubs and distances but I played yesterday and it recommends clubs I don’t have and says for a 100yard shot to use a 5W. Also it didn’t record the clubs I used on the scorecard after selecting them after each shot

  • Former Member
    0 Former Member over 4 years ago in reply to Former Member

    I've had to reinstall the app several times as I see a problem where it often shows a round twice in the scorecard list, one with the details and one without. The only 'fix' I've found for that is to delete and reinstall the app and the duplicate rounds goes away.. Never lost any valid data.

    I have reported this issue a while ago, which they acknowledged but its not been fixed..

  • Former Member
    0 Former Member over 4 years ago in reply to 5330696

    Why are all stats back for some and not all ?  Also, for those who say their stats are back, does that include all your historical rounds or just you recent ones ?

  • Former Member
    0 Former Member over 4 years ago in reply to USCGmech

    Is this still the case ?  Did you also get you historical data back too ?

  • UPDATE 9/28/2020:

    This issue has been resolved. You should now see any missing club stat data.

  • Former Member
    0 Former Member over 4 years ago in reply to Garmin - Chris

    Yes looks like the data is back! Thanks 

  • Former Member
    0 Former Member over 4 years ago in reply to Garmin - Chris

    Thanks for the update. I played last Saturday and that round - when I look at the scorecard on Garmin Connect - still shows each shot as unknown club - I did input the club after each shot when I played although I noticed the list on my watch was the default list not my bespoke list.  My previous rounds are now showing the club selections.  Do I need to be doing anything to allow last Saturday's round to display the clubs?

  • Former Member
    0 Former Member over 4 years ago in reply to Garmin - Chris

    Hi Chris, the issue isn’t resolved for me, still says for last round on Sunday with no club stats and I inputted them all whilst playing.