'View Course Stats' not working after a round + premium golf membership not working

1.

I just got my Approach S50 and played my first round with it.

I have all the settings enabled to record stats during my round; Show Score, Stat Tracking, Penalties, Prompt, Club Tracking (Club Prompt), Record Activity. 

I was able to add all those stats during my round, including # of putts, fairways hit, etc.

After the round, when I click 'View Course Stats', I get a message saying, "Something went wrong.". 

Why is this happening? 

2.

Also, I started my 1 month free trial for the premium golf membership to see the extra map layout and green angulations, but that also wasn't working during the round.

3.

Also, I was under the impression that I would be able to see how far I hit my ball after I hit as I move towards the ball at the top of the watch, but that also wasn't working. 

  • After reading an article, for the club prompt to appear, if my understanding is correct, the watch must recognize a shot detection. In order for the watch to detect a shot, the watch must be worn on the lead wrist. I prefer to wear my watch on my left arm, but unfortunately I am a left handed golfer. That would mean I would have to wear my watch on my right arm, which feels extremely awkward for me. Can anyone confirm that the watch must be worn on the lead arm for shot detection, as well as club prompt, to work? 

  • Post updated July 15th, 2025: 

    Check and see if the concern with course stats is still occurring after version 3.4 for the Garmin Golf App is installed, that was released over the weekend. 

  • Thank you Cody. 

    As far as the Garmin Golf App goes, is there a reason why when I click 'View Course Stats', it gives me a message saying "Something went wrong"? 

    I am trying to see detailed statistics after the round, not just my scorecard. 

    When I look online (https://www.garmin.com/en-US/p/590068), the photos show me more detailed information about the round. 

    Mine just shows a blank, white screen with the 'Something went wrong' message on the bottom. 

  • Try closing out of the Garmin Golf app  and stop the app from running. Then re-open the Garmin Golf app and attempt to view your course stats. 

    If that does not work, try clearing the cache for the default web browser set on your phone > Power smartphone off and back on > Then re-launch the Garmin Golf app to see if the Course Stats then display. 

    Also ensure that you have not accidentally excluded the round from your performance stats through the scorecard settings section and it should then load. 

    If you continue having concerns, I recommend contacting Garmin Support in your region to speak with a specialist to determine more info for further solutions once your account specific info is reviewed. 

  • Tried your suggestion, still can't check my round statistics. 
    Well this sucks, thanks.

  • Just wanted to chime in to say I get the exact same issue with the golf app - brand new S44 with premium membership. Very disappointing 

  • yup. premium maps still not loading. and 'View Course Stats' still isn't working. sucks, but still a cool gadget to keep score.

  • Hello  - long time user. You and I have worked on other golf issues in the past. I am also having the problem with "View Course Stats" in the Garmin Golf iOS app.  When I tap that link, I get the red "Something went wrong" message. I have not excluded the round from my performance stats. Can you help?

  • Of course! You are one my very active members within the Garmin Forums community!

    My recommendation is to try to force stop or force quitting the Garmin Golf app > Then re-open the Garmin Golf App > Then from the activity page, select a scorecard > Course Stats > It should then load.

    You can also try clearing the cache for the default web browser you have set for your smartphone > Then quite the Garmin Golf app > Re-open > See if that concern continues. 

    I have only noticed that error on my end once recently, but my smartphone was connected to a public WiFi network that was not very liable and I have not noticed the error since once my smartphone connected to my home network with a strong signal and reliable connection. 

    If you continue to have the concern, can you please send me a direct message and I will gather some additional information from you to submit a ticket to our Quality & Engineering team for further review on our end. 

    - Thank you 

  • I updated the app and still doesn’t work.

    After updating to 3.4, the download prompt no longer pops up.