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R50 + GSPro -> Frequent Disconnects

tedinoue
6 months ago

(I'm starting a new thread for this issue. There's some discussion of it in a putting thread but it deserves it's own thread.)

A number of us are having issues while using the connector for the R50 and GSPro. We'll start a round and it will drop the connection after a variable number of shots. It can be reconnected by restarting the GSPro connection on the R50 but this takes a while and it may just drop the connection again.

I've played many rounds like this and invariably the R50 drops the connection at least a couple of times during the round.

Nobody has diagnosed what could be causing the issue. 

It would be great if we could hard-wire the R50 to the computer for the GSPro connection.

Hopefully Garmin will be able to fix this in a future update. Right now, this seriously hampers the playing experience.

  • 0 4 months ago in reply to Wntrglf32

    I am disconnecting/re-connecting wifi before going into GSPRO to play and I have not had any disconnect issues the last few days.  I will try this with Awesome Golf next to see if it resolves the disconnect issues I have been having in there.  Thanks again for the tip.  Its unfortunate we have to do that to get 3rd party apps to work but I can deal with it 

  • 0 1 month ago

    Hello,

    I recently got my R50 setup and was wondering if anyone was still having issues? I’ve only played one round without any disconnects within the last week. I’ve read everything on the forums but still seem to have issues almost everyday. 

  • 0 1 month ago in reply to 8928213

    When you start the R50 disconnect from wifi then reconnect.

    on your home computer make sure it is only connected to R50 hot spot and not home wifi plus R50 hot spot or make sure your home computer is not set to connect automatically.

    Also check the strength of R50 wifi.

  • 0 6 hours ago

    My R50 is completely unusable as a sim LM beyond a couple shots to start a round. Disconnects during ball placement and I've tried everything listed here. What is the GD solution? I am beyond frustrated.

  • 0 6 hours ago

    My R50 is essentially unusable as a sim LM. Just built a $12k sim in my home and using GSPro, it constantly disconnects and I cannot recover the connection. I have tried connecting the PC to the R50 and dropping the home wifi, I've tried connecting to home wifi and using R50 that route, same issue. I am beyond frustrated and on the verge of requesting a return/refund.

  • 0 5 hours ago in reply to Kylebennett6

    GSPro seems to be connecting to the R50, but the red light on the R50 that indicates it's looking for a ball never turns on. I can see the data fields populate on the R50 screen, but it will not detect a ball. I need someone from Garmin to contact me ASAP.