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For some reason my r10 isn’t picking up some shots.

8037696
13 days ago

I am in the correct area and have the right distance. It does it every now and then with my irons, but happens 2/3 of the time with my driver. It normally only picks it up if it was bad contact. I am not sure if I am doing something wrong or if it isn’t built for ball speeds above 170.

  • +1 13 days ago

    Ensure the following recommendations have been attempted to help correct the concern: 

    • Adjust the spacing of the R10 behind your shot from 6ft to 7ft or vice versa. 
    • Ensure the surface you have the R10 setup on is level, or calibrate your R10 from the Profile > My Devices > Select Approach R10 > Select the Calibration option from the device menu. 
    • Ensure there are not any objects immediately next to the R10, 4ft to the left or right of the shot line. 
    • Confirm the R10 is on the same level surface where the tripod legs are sitting on, and adjust up or down to see if that helps if you are teeing up driver shots higher up. 
    • Ensure you have at least 8ft or more from the shot location to the target location the ball is being hit into. 
    • Contact Garmin Support if you have concerns, as a golf specialist can gather a photo of the setup to help further determine if any environmental factors may be affecting the R10 capturing shots.