Garmin Golf App +R10: Disappearing Driving Range Sessions (iPhone)

Hello,

Has anyone experienced disappearing range sessions (or partial sessions) lately? I had one session show up a few hours later but it was no big deal. Today I had an awesome session and was really excited to see the data. I opened it while leaving the range and 105 shots or so were saved and the map looked populated accurately to my practice. When I get home to analyze, clean and export- only 27 shots over 3 clubs were saved!

I read of similar issues about 3 years ago… just wondering if it’s similar and if that data is recoverable or not?

any support is greatly appreciated!! Seriously hoping I can recover that data…

best,

Eric

  • Hello

    Same problem, session with 70 shots and when i want download the session I have just 27 shots on the activity of the day It's second time that's happened How restore the data please?

  • Hello

    Same problem, session with 70 shots and when i want download the session I have just 27 shots on the activity of the day It's second time that's happened How restore the data please?

  • Happened again to me.  55 shots reduced to 33.  I noticed that the app would not let me save comments or tags (Error message) or if I wanted to edit anything, it would error out.  I guess that is an indicator that the session will disappear as it happened also with my first batch.  

    It really sucks because I had a very detailed practice session that I really wanted to analyze.  Please, Garmin- any support here to recover this data!!