R10 distances still way short

Hi all

I have been tinkering with my R10 since the 3.9 update (never worked before that, usual solid green issue on backswing).

I was hitting tentatively into a net at first so didn't really pay much attention to the short yardage.

Yesterday my 3mx3mx3m cage for the garden arrived, so I took the day off today to test properly. My device is level and the bottom of legs are level with the tee mat height wise as advised.

All of my distances are way off, varying from 10 yards on short irons, 15-30 on mid to long irons and 30-50 with driver.

I have experimented with differing device heights and between 5-6 foot from R10 to ball with the distance from ball to net a constant 12 feet. Nothng seems to make a difference.

Being an Android user, I cannot calibrate the device in E6 wwith the altitude setting like this guy does: https://www.youtube.com/watch?v=BD_Yol7io9g

Is there anything else I can try?

There seems to be so so many users complaining of this, it cannot all be user error!

I am hoping Garmin will do another update to try and rectify these issues. Or at least a workaround similar to the E6 fix.

Even with these failings I absolutely love the device. The shot shape seems spot on, just the swing speed and therefore distances also.

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+1 Garmin-Cody 5 months ago in reply to 8194316

My post above is not intended to place blame, as it outlining factors relevant as to why the distances could be recording at the value seen during sessions, along with important points that should be considered for those having a concern with the distance captured.

We are confident that the Approach R10 will a provide shot data per the accuracy stated on the official site, which can be referenced through the link here if needed: Accuracy of Approach R10 Radar per proper setup, and environmental surroundings conducive for proper capture per the current versions for Approach R10 and for the Garmin Golf app.

R10 users with concerns regarding distance have a multitude of factors that should be considered prior to assuming the R10 is defective, or due to the software...with the Troubleshooting Radar Features of the Approach R10 and Tips for Indoor or Outdoor Approach R10 Placement as a starting point.

If you have considered every suggestion and feel it's just inaccurate by design, inherently faulty in providing accurate distance...or hardware/software related...I hope you have contacted Garmin Support so a golf specialist can gather more info to better determine your specific concern...so more info can be gathered to determine what specifically is causing your concern, and further solutions going forward for you.

0 8269760 1 month ago in reply to Garmin-Rob

Realise this is a pretty old chat but I have tried all the suggestions and seem to get good readings outdoors while indoors I am getting readings about 20m short with irons and about 80-100m short with driver. My room is plenty big enough and tried different distances from ball to radar within the recommended distances. Wonder if you have any other suggestions.

0 2360237 1 month ago

Garmin, I think the solution is pretty simple.. Create a dedicated setting for golfers to add +/- yards to total carry distance. Maybe one for woods and one for Irons.. This algorithm would be in addition too, and mesh with the elevation settings.

My woods are consistently short 20-40 yards, Irons are short 10-20 yards.. I agree that environmental variations will cause skewed results( concrete floors, fans, garages, basement, etc...) with the Doppler technology. But you cannot control where/how people set up their sim. I think the R10 does a good job with many of the data attributes. I get a lot of good data that has improved my game. But when I want to relax and enjoy a sim round on HTH, E6, etc... I'm often frustrated with the carry distances being 20-40 yard short. I know my courses, I know my clubs, and I know my distances when I hit a good shot. I should be able to adjust the Garmin Golf App to match or get close those distances. Tweaking the elevation alone does not work well for me. I've read all the reviews, watched countless videos, I've tried everything.

I'm looking for a distance over-ride setting when my surroundings is not conducive to the perfect environment. Please consider a FW update to include this carry distance over-ride.

I had to cancel my HTH & E6 subscriptions because I'm not able to use the same/similar clubs that I normal use on my local courses to enjoy a more realistic round. It's a shame...

I'm not asking that this +/- carry distance setting be default setting, rather an option.

Thank you for listening (hoping someone is listening... ;) )

0 odd tore 1 month ago in reply to 2360237

I asked for this 2 years ago.

So I would not be too optimistic.

Buy the R50 would probably be the answer now

That being said, my distances now is pretty much spot on with my real life play.

But I'm not a long hitter, driver chs 90 on a good day, and I believe this is worse for long hitters.

Ball speed and spin is what I would compare with another lm if possible.

It may be that Garmin is overestimating backspin, so a RCT ball would maybe help.

Forgot to mention that my distances is based on GSPro.I have not used the Garmin Golf app for quite a while, so not even sure what my distances is there arm.

0 4856933 13 days ago in reply to 2360237

I have the same issue as you (and boy is it frustrating). I have tried all of the troubleshooting/setup "tips" and "guides", but nothing really seems to get accurate distances.

The ability to increase the distances would help certainly, when playing a round, but my bigger concern is this: the non-distance data that you (and I) assume is 'accurate' is used to calculate the distance, correct? If so, and if the distances are so off, can we really trust that other data? I do not have anything by which to compare side by side, but I do get a little worried.

I imagine most of use are the only users of our sims, but if multiple people were playing a round, a flat +/- wouldn't do much good. Next solution, a +/-%, which would account for those who hit longer/shorter than we.

However, we are once again confronted with the hurdle of: if measurements are used to calculate distance, then the measurements taken in our simulator settings, vs another players simulator who says "R10 is accurate!", must be off...and probably misleading to our game.

0 2360237 13 days ago in reply to odd tore

Thanks for the response odd tore. I have not tried RCT balls and that is probably my next step to see if distance improves. I have tried the aluminum foil tape hack and saw no improvement, so I'm not sure I want to invest into RCT balls at this point.

The problem with considering the R50, aside from price is, can I trust Garmin to make fixes, modifications to improve customer experiences when presented with issues (like the R10 "distance" issue)? Now that the R50 is out, my expectations of any R10 improvement are diminishing quickly. This issue gives me pause to the R50.

I have subscribed to awesome golf which works for me. For some reason awesome golfs elevation settings work and come very close to fixing my distance issues. Unfortunately I can't play my local courses which is one of the main reasons I bought the R10. With that said, Awesome golf is the reason I haven't sold my R10 yet.

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In response to 4856933:
Appreciate your insight. You hit on a few things that are important to consider. I agree with you 100% If the distance is off by 20-40 yards, can I trust the data? I wonder that as well.

But to be honest, I personally am not that concerned about spin, smash factor and a few other data points. At this price point I understand most of that data is calculated anyway. I'm looking for something that's "close". I care more about dispersion accuracy. Am I hitting the ball straight? The R10 seems to do a very good job tracking my thin shots, pulls and fades. That is the biggest factor for me. The unit has improved my game in that regard, and has helped me fix parts of my swing.

Example: Soon after getting the R10, I was sim(ing) in the garage for a couple weeks. During that time, I really altered my swing, and not in a good way. All of a sudden I was pulling everything. I thought something was wrong with the device.... I got out to the course and to my amazement and frustration I was also pulling everything!! I thought whoa! wait a minute, the R10 was telling me something! ;) I need to trust it more... So I figured out that I had created this weird over the top swing. Probably due to swinging in a garage and subconsciously worried I was going to take out a hanging bike or two :) LOL (Swinging in a garage takes some getting used too!) In any case. the R10 was giving me good info on my pull. I made the proper adjustments to my swing to stop that "over the top" move and bingo, my dispersion accuracy improved, and so did my course play!! That's where I really appreciate the R10. It's been very helpful in that regard.

But when I want to relax and play a sim round (especially a HTH local course) and I'm hitting 20-40 yards short, my appreciation starts to wane. And spending $10 a month on HTH to play my local courses is just not fun when your woods and irons are always that short. It requires me use longer clubs that I would not normally use on my local courses, and that effects how I will actually play the course. As mentioned above to another reply, Awesome Golf has resolved most of the distance issues, But unfortunately, I can't play local courses.

Long story short... I'm not that hung up on the "data" (that's my personal thing). The R10 does show and track issues with my club shot dispersion which is most important to me. I just wish the distances could be adjusted if you are not simulating in the "perfect environment".

Garmin, while you are focusing development and manpower on the R50, please keep one programmer on the R10 to consider distance adjustments ;)

Happy Holidays to all!