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Stroke index not updated on the G80 since new handicap system.

Why are Garmin unable to update the stroke indexes on the G80.  I have sent them cards on courses I play.  Using the G80 to score with is a waste of time.  Also i play off the reds and it will not let me change my husbands to yellow.  It forces me to score him off the reds.    Sort it out Garmin.