Complete
over 2 years ago

CIQQA-726. Fixed 12/2/201. Due to it being a server-side problem app settings should begin to work properly with no further action or required updates.

Cannot open settings after upgrade ConnectIQ smartphone app to last version 2.12

Hi,

Many users of my widget (APICall) indicates that they cannot access to settings just after an upgrade of GarminIQ app on the smartphone.

The issue is common for Android (upgrade to 2.12) and for IOS (upgrade to 2.12 also).

I tried by myself, on android :

  • You can open the widget page
  • but when you click on "settings" to configure it,the app say (sorry in french) : "Erreur de connexion. Un problème est survenu pendant le chargement des paramètres de cet appareil. Veuillez réessayer".

I tried to reinstall the app : same problem.

Here are the default settings from a fresh install of my widget :

  • <property id="PayABeer" type="string">https://paypal.me/apicall</property>
  • <property id="Documentation" type="string">https://apicall.dumesnil.net</property>
  • <property id="Action1" type="string">{deviceName:"Exemple Simple",actionName:"Exemple Action1",url:"http://anotherurl1"}</property>
  • <property id="Action2" type="string">{deviceName:"Exemple Simple",actionName:"Exemple Action2",url:"http://anotherurl2"}</property>
  • <property id="Action3" type="string">{deviceName:"Exemple Simple",actionName:"Exemple Action3",url:"http://anotherurl3"}</property>
  • <property id="Action4" type="string">{deviceName:"Exemple MyLight",deviceIcon:13,actionName:"Exemple ON",url:"http://www.perdu.com",actionIcon:66}</property>
  • <property id="Action5" type="string">{deviceName:"Exemple MyLight",actionName:"Exemple OFF",url:"http://anotherurl",actionIcon:67}</property>

On IOS, it seems to tell more information, here after what a user send me (I don't have IOS device) :

While using ConnectIQ app version 2.12 on my iPhone X iOS 13.3.1, I could not save the settings before or after editing them. A red box under the paypal information would appear saying "invalid value". It seems to be removing the brackets on either side of the string under each Action when hitting save. I was unable to save any settings, even the preloaded ones without getting that message. Since my phone is jailbroken I was able to downgrade ConnectIQ to version 2.0 where I was able to go in and edit the settings successfully. It seems to have been broken by Garmin when they updated the app sometime in between. Hope you can look into it but its just a minor inconvenience for now.

It's very annoying because my widget is now totally unusable ...

Regards.

RodolpheDumesnil