After upgrade the SDK to 6.2.1, My watchface couldn't be downloaded by some watches

After upgrade the SDK to 6.2.1, my customers reported that the watchface couldn't be installed and they were asked for upgrade the firware with "Garmin Express". Even they upgraded their watch firmware to the latest version by "Garmin Express", the error still exit. Somebody installed the watchface before and uninstall it, then they cannot re-install it.

This is my watchface:

https://apps.garmin.com/en-US/apps/fc208fe4-ae92-48f9-bfed-fff1fb70dea5

The reported watches include the following list:

fenix6s(firmware version: 25.10)
fenix6xpro(latest firmware)

Thanks a lot for your help!

flocsy🤠 over 2 years ago

Sometimes I wasn't able to install my own app from the store. I knew it works, because I could side load it, and I had free app slots, but it turned out that there wasn't enough free memory. So even if someone sees your app in the Connect IQ and sees he has at least 1 free slot, it's not enough. Usually deleting some other apps freed enough memory to enable installation.

Also it's not clear from your report if people who reported the problem do see your app listed in Connect IQ, and nothing happens when they try to install it (in this case it would help to get more details on what exactly that "nothing" is) or they don't even see the app listed.
- Cancel
- Vote Up 0 Vote Down
- More
- Cancel