Error communicating with Garmin device when trying settings

Hi!

I've just uploaded a Beta version of my watchface to try out the settings from the GCM app, but when I tap on settings, an empty settings Activity shows up, and a couple of seconds later this toast is shown:
"There was a problem communicating with your Garmin device."

Could it be a problem that the settings are really big and it times out somehow during the download? In the simulator it works without a hinch.

DEXTER over 8 years ago

Hmm.. it seems to be working sometimes.. maybe half of the times an error, half of the times it works. I sense a bug somewhere in GCM again :)

Former Member over 6 years ago

I had the same issue and found that switching my watch (FR935) off and on again did the trick (I also rebooted my phone, for what it's worth).

InigoTolosa over 6 years ago in reply to Former Member

Same here configuring some datafields from GCM. 1 out of 4-5 times it works, most of times I try to enter configuration it fails ("There was a problem communicating with your Garmin device"), although connection between the device and mobile seems to be OK. Some time ago (I cannot confirm GCM version) there was no issue configuring same datafields. I have also installed some datafields that can be configured now with no communication issue.

peterdedecker over 6 years ago in reply to InigoTolosa

I have the impression that the new mobile "connect iq" app is involved. If that one is uninstalled (and not reinstalled) the setting sync issues do not occur. (Use garmin connect mobile to edit settings )

Former Member over 6 years ago in reply to peterdedecker

I had those "There was a problem communicating with your Garmin device." errors long before the new Connect IQ app existed - when I downloaded the app, similar problems (except that the error message was different). After I rebooted my watch, however, both the separate Connect IQ app and the device settings function inside the Garmin Connect app had no problems connecting.

InigoTolosa over 6 years ago in reply to peterdedecker

I have just uninstalled Connect IQ app. No difference, GCM allows random access to configuration. Sometimes it enters into configuration, sometimes problem communicating with your Garmin device message is shown

jim_m_58 over 6 years ago in reply to InigoTolosa

what device and what phone? (iOS, Android, etc)

InigoTolosa over 6 years ago in reply to jim_m_58

Edge 1030 (v9.02 beta) + Samsung S10 (Android 9) + GCM (v4.25.1)

jim_m_58 over 6 years ago in reply to InigoTolosa

Does it stay connect to the edge in general or does the connection keep dropping?

InigoTolosa over 6 years ago in reply to jim_m_58

Connection is stable