Watch app cannot be downloaded on device. Device is listed as compatible in manifest and on the website, but not in the mobile app.

Connor 14 days ago

I keep getting emails from people saying they can't install my app on the Tactix 8. Everything on my end looks correct. On the Website, it lists the tactix 8 as compatible, but not in the connect iq mobile app. My manifeset has the lowest minimum api possible (1.2.0) and has all the appropiate devices ticked. (Looks good in the xml, but I wont copy the entire thing here unless requested). Furthermore, people are able to download it on the fenix 8, which I assumed would be in the same boat as the tactix 8. Anyone have any ideas or suggestions? Thanks.

App URL: https://apps.garmin.com/apps/aa34e9ae-7ad1-44fd-a391-55439615d8fe?tid=1

Screenshot from website:

Screenshot from mobile app:

manifest:

Connor 12 days ago

Hey guys just want to say big thanks for your replies. First time posting and was half expecting to hear nothing, let alone these incredibly in depth and detailed replies.

Hopefully re-uploading solves it, however, I haven't had a chance yet due an issue with the windows 11 upgrade resulted me in losing my developer key. Looks like I'll have to delete the app and do a completely new submission which I was trying to avoid since I'm not even making any new changes - but that's a seperate issue. I'll update here when I can if the new export/upload solves it.

And to answer the other question, app migration was enabled.