VivoActive HR CIQ Crash

Hi,
it seems that you have a memory issue.
I don't really know those devices, but maybe that your VivoActive HR needs 16k, and the others more.

Run on the simulator with the Vivoactive HR, and check below the memory if you are good or not.
you'll probably crash too on the simulator.

You'll need to use less variables ... Very hard the datafields and the memory ...

The va-hr actually allows more memory for a DF than the va (26k vs 16k), so it's likely not a memory issue if it runs on a va. If you are sideloading, make sure that you unclick the "Build release version" in the "build for device wizard", as you should get more info in ciq_log.txt.

And as suggested, run it in the sim - and use the 2.2.1 version as it is smarter about device differences than 2.1.x.

The va-hr actually allows more memory for a DF than the va (26k vs 16k)

The difference between a master and a member ... :)

The difference between a master and a member ... :)

It's actually easy for watches today:
if it's running 1.x CIQ, it's 16k (except the Epix, I think it's larger but forget the size)
if it's running 2.x CIQ it's 26k

for non watches: edge 520 is 26k, but the e820, e1000, Oregon and Rino, it's 122k.

Hi,

I was about to post the same thread, as two of my long established Data Fields have now had User reported errors with the same message and callstack.

Has there been a recent Firmware update?

Cheers
Chris

[QUOTE=chrishares;922457
Has there been a recent Firmware update?


A good place to look is the device specific forum. In the case of the va-hr, there's a sticky at the top with a change log, and there was a FW update on Oct 31.

Device forums are also a good place to look if the user reports an odd problem. An example is the problem that was occurring where no map was shown in Garmin Connect for GPS activities when they were uploaded with a fr 23x/630/ 735, and Fenix. I got a "Contact Developer" about this happening with one of my apps. By scanning the forums it turns out it also happened with native apps, was a FW problem, and would be resolved (for at least a few weeks at a time) by power cycling of the watches. (they updated the FR FW since, and that seems to have resolved the issue there).

Speaking of which, if your CIQ crash is reproducible, have you suggested a power cycle to see if that resolves it? You can also do a hard reset (you shouldn't lose anything) by holding the light button on some devices - the left button in the case of the va-hr, until the watch powers itself off (keep holding the button even after the "power down" menu is seen - another 10-15 seconds), and then powering it back on.

---
Update - I just looked through the va-hr forum and don't see posts about a general problem like you've seen. I also wear a va-hr myself, and haven't seen any odd things with anything CIQ, and I run a bunch of CIQ things all the time )

Hey Everyone,

DaveBrillhart, thought I PMd you a while back about this, but didn't see anything. I apologize if it was lost. I'd like to look at the full CIQ_LOG if I could. Could you either attach it here or email it to [email][email protected][/email]? I do have a ticket open to investigate this.

Thanks,
Coleman

Will Do

I've developed 3 fairly simple data fields. All seem to exhibit the same strange behavior on my VAHR. I will grab the log files now. Thanks for following up!

Hey Everyone,

DaveBrillhart, thought I PMd you a while back about this, but didn't see anything. I apologize if it was lost. I'd like to look at the full CIQ_LOG if I could. Could you either attach it here or email it to [email][email protected][/email]? I do have a ticket open to investigate this.

Thanks,
Coleman

Update: Log file

So I just reloaded a simple app. I can send you my source code if this helps. It is the Times6 data field I have in the CIQ app store. It simply scrolls thru 6 views of times (time of day, sunrise, sunset, elapsed, rolling and stopped time). I go to the settings for the RUN app, and add this DF to Screen 1, and I see the IQ launch icon. Then I started the Run Activity, and just see the launch icon. Here is the LOG file from the VAHR.

It runs fine in the Eclipse simulator and on my Edge 520 device. Here is a screenshot of it running in the sim for the VAHR:





ERROR: Unhandled Exception
DETAILS: `ý
STORE_ID: 196ca656d0324c3ba660567d0057c801
CALLSTACK:

ERROR: Unhandled Exception
DETAILS: `ý
STORE_ID: 196ca656d0324c3ba660567d0057c801
CALLSTACK:

So I just reloaded a simple app. I can send you my source code if this helps. It is the Times6 data field I have in the CIQ app store. It simply scrolls thru 6 views of times (time of day, sunrise, sunset, elapsed, rolling and stopped time). I go to the settings for the RUN app, and add this DF to Screen 1, and I see the IQ launch icon. Then I started the Run Activity, and just see the launch icon. Here is the LOG file from the VAHR.

It runs fine in the Eclipse simulator and on my Edge 520 device. Here is a screenshot of it running in the sim for the VAHR:





ERROR: Unhandled Exception
DETAILS: `ý
STORE_ID: 196ca656d0324c3ba660567d0057c801
CALLSTACK:

ERROR: Unhandled Exception
DETAILS: `ý
STORE_ID: 196ca656d0324c3ba660567d0057c801
CALLSTACK:

Thank you so much. I was able to reproduce this on a VA-HR using your data field from the public store. I have passed this on to the engineers. The details on this are very strange.

Thank you,
Coleman