Spo2 data in watchface 5x plus

Hi. Users report me that spo2 data its no available in my watchface ClearHex Unlimited, in Fénix 5x Plus, in SDK simulator works perfectly and show data. My watch its a 5x and I cant test physically.

Any ideas??

0 Travis.ConnectIQ over 5 years ago in reply to CharlySanWF

This may seem like an unusual question, but what country are the problem users from? I now there are restrictions related to SpO2 in Japan, so that may be a concern.

0 CharlySanWF over 5 years ago in reply to Travis.ConnectIQ

From Italy and USA.

0 6957401 over 5 years ago in reply to Shent-Aurkhan (SHN)

How often does ActivityMonitor.getInfo.currentOxygenSaturation update?

0 CharlySanWF over 5 years ago in reply to 6957401

Hi, its Activity, not ActivityMonitor.

On every update.

0 6957401 over 5 years ago in reply to CharlySanWF

And what about the SpO2 data itself? how often does that update? If I were to set Pulse Ox tracking to All the time would that update the SpO2 value more frequently?

0 Shent-Aurkhan (SHN) over 5 years ago in reply to 6957401

every 1 hours