Garmin Instinct Pulse Ox - not working in 11.0 software version

I have noticed that Pulse Ox not working on my Instinct Solar watch.

Its software version is 11.0 - currently this is is latest one.

I have restarted the watch, and connected to Garmin Express to check if there is any newer software version, but there was not any.

Does anyone else has the same problem?
Do you know any solution, please?

Thanks in advance,
Csaba

0 Stanis over 3 years ago

I have the same issue, bought Instinct Solar and after the update Pulse Ox isn't working from the widget, the sleep pulse ox is showing stats at the morning, but with some blank spots. Ox sensor starts the red light and after 2-3 seconds light goes off and only pulse sensor is lit. Display shows "Measuring Pulse Ox" screen with real time pulse for indefinite time and no Ox reading.

Tried with reset to def settings, delete data & reset, removed ox widget and reinstalling the android app. Nothing helped.

0 Jeremy B over 3 years ago in reply to Stanis

I just returned a watch to Amazon that was exhibiting the same issue. My replacement watch was working fine until today, when it notified me it had updated to 11.0, and is now showing the same symptom of the red LED stopping a reading after a few seconds. Would appear that 11.0 has broken this functionality.

0 Stanis over 3 years ago in reply to Jeremy B

Updated my Instinct Solar manualy to software version 11.76 Everything is working perfect. OX issue in 11.00 is pure software problem. Look in the forum for link and instructions for manual update.

0 Jeremy B over 3 years ago in reply to Stanis

I'll check it out, thanks!

0 Riham Nafez over 3 years ago

Hello all,

I have the same issue after the update on my Forerunner 245M.