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"Add contacts in the Garmin Messenger app"

Volker
7 months ago

If I choose "New Message" on my F8x or Epix 2 Pro (all on newest sw), I always only get "add contacts in the Garmin Messenger app". Of course I have contacts in the Messenger app/on my M+ available. I am on iOS 2.2.1 (1182785) MESSanger app version. Is it just an user error/I am to dumb to check it or ...???

I have power cycled phone/watches, unlinked watches from Mess app and readded them. Did not help.

Top Replies

  • 7 months ago +1 verified

    Hello

    I am sorry to hear you are having this issue. I have not been able to reproduce this concern. So for this, I have some additional questions. 

    • Do you have the InReach device/service associated…

All Replies

  • +1 7 months ago

    Hello

    I am sorry to hear you are having this issue. I have not been able to reproduce this concern. So for this, I have some additional questions. 

    • Do you have the InReach device/service associated with the Messenger app? 
    • The contacts you have added, are they InReach contacts? Or phone numbers you have added? 
    • If you try adding a contact with a phone number, does this then appear in the watch? 

    I would also ensure the phone OS is on the latest software version. 

  • 0 5 months ago

    Did you ever solve this? I have the same issue, though I'm using Forerunner 955 and the Android Garmin Messenger app.

  • 0 5 months ago

    I spoke with support who informed me that "New Message" in the Messenger glance only shows contacts that have the Messenger app installed on their phone. None of my contacts had the Messenger app. I asked one of them to install the Messenger app and they showed up in my contact list on my watch afterwards.

  • 0 11 days ago

    the same problem. If I choose "New Message" on my  Epix 2 Pro , I always only get "add contacts in the Garmin Messenger app". Of course I have contacts in the Messenger app/on my M+ available. I am on iOS 2.4 (1341188) MESSanger app version,  and IOS 26 beta 7 15 pro max . unlinked watches from Mess app and readded them uninstall , reinstall apps connect , pair unpair etc Did not help. Any idea or solution? Thanks

  • 0 10 days ago in reply to GrigorisLambakis

     Do your contacts in the Messenger app actually have the Messenger app installed on their phones? That's the only way I was able to get them to show up on my Garmin watch.

  • 0 10 days ago in reply to candy_dish

    Confirmed the contacts that appear in the messenger app on my phone have the messenger app set up on theirs. This is also very strange. In today's update of the messenger app (2.4.1), if someone sends me a message through Messenger, it now appears on the watch as a unique contact. If I go to select new message, the known error "add contacts ..." appears..

    Edit : It seems that I can now send a message from my watch only to contacts that I have sent - replied to. The "add contacts..." message no longer appears. soft ver on watch 23.16B