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"Add contacts in the Garmin Messenger app"

Volker
2 months ago

If I choose "New Message" on my F8x or Epix 2 Pro (all on newest sw), I always only get "add contacts in the Garmin Messenger app". Of course I have contacts in the Messenger app/on my M+ available. I am on iOS 2.2.1 (1182785) MESSanger app version. Is it just an user error/I am to dumb to check it or ...???

I have power cycled phone/watches, unlinked watches from Mess app and readded them. Did not help.

Top Replies

  • 2 months ago +1 verified

    Hello

    I am sorry to hear you are having this issue. I have not been able to reproduce this concern. So for this, I have some additional questions. 

    • Do you have the InReach device/service associated…

All Replies

  • +1 2 months ago

    Hello

    I am sorry to hear you are having this issue. I have not been able to reproduce this concern. So for this, I have some additional questions. 

    • Do you have the InReach device/service associated with the Messenger app? 
    • The contacts you have added, are they InReach contacts? Or phone numbers you have added? 
    • If you try adding a contact with a phone number, does this then appear in the watch? 

    I would also ensure the phone OS is on the latest software version. 

  • 0 2 days ago

    Did you ever solve this? I have the same issue, though I'm using Forerunner 955 and the Android Garmin Messenger app.

  • 0 10 hours ago

    I spoke with support who informed me that "New Message" in the Messenger glance only shows contacts that have the Messenger app installed on their phone. None of my contacts had the Messenger app. I asked one of them to install the Messenger app and they showed up in my contact list on my watch afterwards.