not getting verification code on sms

eGoli 18 days ago

I have started the Garmin messenger app and need to get the SMS verification CODE

I supply the telephone number - with and without (0) after the international prefix and still get no SMS with activation code

0 sre92 18 days ago

Here is a support article about that problem: support.garmin.com/.../

0 eGoli 17 days ago in reply to sre92

Thanks.

I am receiving all my daily SMS normally and OTPs on my cell

I have followed the article and the issues remain.

Regards

0 JungleJim 17 days ago in reply to eGoli

The article also mentions that if you still have issues you should contact Garmin Support with the info listed in the article. Have you done that already?

0 eGoli 17 days ago in reply to JungleJim

Yes I have

ios version phone type error message etc

0 eGoli 15 days ago

Here is an interesting fact

i have both a physical sim and a virtual sim in my phone on the same provider network

the sms from Garmin only come through when I use the physical Sim number