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The Garmin Messenger app won't verify my phone number on my Samsung A73 5G mobile.

Tony E
over 1 year ago

It keeps displaying the message:

Something went wrong. Try again later

What needs to be done to resolve this issue?

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  • 0 over 1 year ago in reply to 9668166

    Good evening everyone,
    I also encounter the same problem with a Samsung S23 Ultra, I am also in France, Orange operator, I manage to install Messenger correctly, there is a short tutorial to know what Messenger is for, I follow the steps, but as soon as I enter my telephone number, I do not receive the confirmation SMS, yet my account identifier is clearly identified before accessing the authentication request, strange it has already worked however, and also I receive SMS from Garmin would only be able to access this forum...
    I don't need Messenger since in the Explore application once my Inreach Mini 2 is registered, but this application is still used to check what remains as SMS for example, besides Garmin should simplify its applications and there are fewer of them, between Connect for the sake of form, Explore and Messenger you have to be able to keep up with all of this, Explore should be enough to use GPS and Inreach...
    I followed the procedures and in the Messenger settings, I authorized everything, so it is not my S23 which is blocking the reception of messages, since I normally receive other text messages.
    Thanks for your feedback, if anyone has an explanation.
    ​

  • 0 over 1 year ago in reply to MONTANA650T

    Hello, I will send you a private message to gather more information.

  • 0 over 1 year ago in reply to herve_gal

    Problem solved (thank you Garmin).

    For Android users take care with automatic filling. Android automatic fill my phone number replacing the first 0 of the french domestic phone number by a space " ".

    The phone number expected is without the first 0 

    This was the cause of the problem.

  • +1 9 months ago

    Hello, If you are experiencing the issue of the Messenger app not verifying your phone number please see the following article. Garmin Messenger App Verification Code Not Received.You will need to contact product support providing the information in the link. 

  • 0 5 months ago in reply to Garmin-Leslie

    Hello. Leslie I have some problema. In Gamin Messenger App it says my number is blocked for verification. Can you help me solve this?

  • 0 5 months ago in reply to 7326732

    Hello, you would need to see the link I previously added regarding the Verification code not being received. If the troubleshooting does not work you would need to contact product support with the information requested in the link. 

  • 0 3 months ago in reply to Garmin-Leslie

    Hi Garmin! 

    im having the same problem and have tried all the above tips. Could you help me please? Would have to set it up somewhere in the next 2 days before going on expedition. Thanks!

  • 0 1 month ago

    hello cany any one help ,me as i installed garmin messenger in my andriod  so i put my number for verification they told me that " the phone number provided is block for verifivation " after that i try it another number but it isn't wroking  highly appreciated for the help

  • 0 1 month ago in reply to Garmin-Leslie

    hello , i installed garmin messenger in my andriod phone and wanted to make the verfication but it not working as it show in red line your verfication number is block but i try it alternate number but it show same show can you help me regarding this