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S62 freezes during round of golf.

8113535 over 4 years ago

S62 freezes during round of golf. No choice but to turn off and restart.

Top Replies

Garmin-Rob over 4 years ago +1

We will want to ensure the watch has the latest software. You can follow the steps in the support article linked below.

Update Golf Courses and Device Software on an Approach

If the issue persists, you…
Garmin-Rob over 4 years ago in reply to 8113535 +1 verified

8113535

If the watch has been updated and the screen still isn't responding, we would suggest reaching out to Golf Product Support so that we can further assist you.

All Replies

+1 Garmin-Rob over 4 years ago

We will want to ensure the watch has the latest software. You can follow the steps in the support article linked below.

Update Golf Courses and Device Software on an Approach

If the issue persists, you can try to reset the watch: Press: Menu>Select Settings> System> Reset> Reset Default Settings.

You will need to re-pair the watch to the Garmin Connect and Golf app.

0 8113535 over 4 years ago in reply to Garmin-Rob

I can only turn the watch on and off. No screens respond, including “turn power off?” Watch face is ticking right along with some random time. I did not want a $500 watch!

+1 Garmin-Rob over 4 years ago in reply to 8113535

8113535

If the watch has been updated and the screen still isn't responding, we would suggest reaching out to Golf Product Support so that we can further assist you.