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Shots not appearing in Garmin Golf app

Using a vivoactive 3, my hole by hole shots haven't shown up after my scorecard has synced for my last 2 rounds. Any tips?

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Garmin - Chris over 5 years ago in reply to Former Member +3

If this continues from today forward and you have an example, please send me a Private Message. I will be gladly creating a new report to have this addressed. It feels like an Android Golf APP only issue…
Garmin - Chris over 5 years ago +2

Try syncing with Garmin Express on your computer. After trying the sync with Garmin Express, if you still do not see those prior rounds of golf on your online Garmin Connect account or within the Golf APP…
Garmin - Chris over 5 years ago in reply to Former Member +2

I have sent a Private Message to everyone in this thread to collect your information to add an impact to the main report that we have sent up to our Android Golf APP engineers. We will be getting this…

All Replies

0 6264605 over 5 years ago in reply to Garmin - Chris

I have the same issue. No shot by shot details after 23 March.

I had an issue before, and resolved it by resetting to factory default and uninstalling / re-installing all software. Folloing the same steps this time has not resolved it.

0 Garmin - Chris over 5 years ago in reply to 6264605

It has been reported to our engineers and we are currently working on resolving the issue as soon as possible.

0 Former Member over 5 years ago in reply to Garmin - Chris

Chris,

Please include me in the fix. I use my Farmin Golf app on an Android device. My shot tracker is not working.

+1 Garmin - Chris over 5 years ago in reply to Former Member

UPDATE: A new version of the Garmin Connect Mobile APP will be released shortly and the missing shot data bug will be resolved in the Android Golf APP.

0 Former Member over 5 years ago in reply to Garmin - Chris

I can now see the last 2 sessions holes but when I click on performance stats then view details to see the grid shot dispersion overlay graphic the app crashes and asks me to start a round, as if I've never had any stats.

0 Garmin - Chris over 5 years ago in reply to Former Member

Thank you for the update. I am sorry it is kicking you out of the graphic while looking into your performance information. Please uninstall the Android Golf APP, download it, and sign-in again. Make sure to sign-into the same email you are using with your Garmin Connect Mobile APP. Test the Golf APP again and try viewing your performance stat information options.

Please send me a Private Message if the Golf APP issue continues. Thank you!

0 Former Member over 5 years ago in reply to Garmin - Chris

Having the same issue. After reinstalation both Garmin connect and Garmin Golf no change. Also my last scorecard disappeared.

0 7639219 over 5 years ago in reply to Garmin - Chris

Hey Chris. I deleted and reinstalled the app and my 2 missing scorecards appeared with all the shots. Golf is banned here so I haven't been able to go and play but i think the issue is sorted for me. Thanks very much for your responses!

0 Garmin - Chris over 5 years ago in reply to 7639219

Good to hear the good news. My pleasure. Glad to help out!

0 Former Member over 5 years ago in reply to Garmin - Chris

same thing as 4989449, hole pics show up on pc but android only shows scorecard not hole by hole pic, it was updated march 28 just did manual update of android app and holes showed up again on android. thanks for the update thought.