There is a problem with mapshare.

2294540 18 days ago

The map on the explore.garmin.com shows my correct location. Mapshare shows a location that is more than a year old. Any attempt to locate fails. How do I fix this?

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Garmin-Chris 16 days ago +1 verified

The user location will move on the Garmin Explore website map if a message with location is sent. If a MapShare page is enabled on the account, MapShare must be selected as a contact when sending the location…
Garmin-Chris 16 days ago in reply to 2294540 +1 verified
For the current location on MapShare to change, one of the following must occur:
- a message (including location) must be sent from the inReach device with MapShare included as a recipient
- a tracking point…

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+1 Garmin-Chris 16 days ago

The user location will move on the Garmin Explore website map if a message with location is sent. If a MapShare page is enabled on the account, MapShare must be selected as a contact when sending the location message for the user location to update on the MapShare page. For more information, see User Location on the Garmin Explore Website Map.

0 2294540 16 days ago in reply to Garmin-Chris

The position is correct on the map https://explore.garmin.com/Map Mapshare is enabled on the account and Mapshare is selected as a contact. The location in the mapshare map is incorrect. Further, selecting locate in mapshare does not result in update to the correct location. The issue is not solved.

+1 Garmin-Chris 16 days ago in reply to 2294540

For the current location on MapShare to change, one of the following must occur:

a message (including location) must be sent from the inReach device with MapShare included as a recipient
a tracking point must be sent from the inReach device
if you have enabled the ability for MapShare viewers to request the device location, a location request must be initiated from the MapShare page, reach the inReach device (which means it must be powered on and have a clear view of the sky), and return a result of the location request to the MapShare page (see Sending Messages, Locations, and Location Requests for MapShare Visitors)