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Activity sync between Explore and Connect

On https://support.garmin.com/en-US/?faq=Om0zJvBOJ2897CT2dvcFm5 it is said that activities sync between the Explore app and the Connect app. But how does this actually work? I have paired my GPSMAP 67 with Explore. Recorded activities sync with Explore app but don't show up automatically in Connect.

Normally I would pair both Explore app and Connect app with my GPSMAP 67, and this would result in a recorded activity showing up both in Connect and Explore. But having both apps paired with the GPSMAP 67 results in Connect IQ apps not being able to connect to the internet.

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Like2Hike 6 months ago in reply to Garmin-Leslie +1

Mine does not.

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0 Like2Hike 6 months ago

They don't synch with each other. The device synchs with each.

0 JungleJim 6 months ago in reply to Like2Hike

Then why does the support article I linked to state:

What Syncs Between the Garmin Explore App and the Garmin Connect App

An internet connection is needed for items to sync to Garmin Connect from the Garmin Explore app.

Activities

0 Like2Hike 6 months ago in reply to JungleJim

There are quite a bit of Garmin documents which are misleading or erroneous.

It seems to me that at times they have a certain intention, they can't carry out what they intended, and end up doing things differently. But the documentation still reflects the original intent.

0 Garmin-Leslie 6 months ago

Hello, they can sync over but you would also need to have it paired to the connect mobile app on your phone. You would need to first pair the device to Garmin Connect, and then it directs you to the Explore app. If you do it the opposite way from my experience it doesn't pair well with Connect. Pairing a GPSMAP Series Handheld With a Phone or Tablet

0 Like2Hike 6 months ago in reply to Garmin-Leslie

Mine does not.

0 JungleJim 6 months ago in reply to Garmin-Leslie

Thanks, this is indeed the way I was using it until I ran into issues with Connect IQ apps not being able to connect to the internet (via my phone). So I was looking for a workaround by pairing only to Explore and hoping for a way to be able to sync to Connect based on the info in the support article I linked to.

But now I have paired my GPSMAP 67 to both Explore and Connect again, and Connect IQ apps are still working so guess issue is solved for now.

0 Garmin-Leslie 6 months ago

Do you have the 67i? Are you logged in to the connect app with the same email account as explore? Are you paired to both apps?

0 Like2Hike 6 months ago in reply to Garmin-Leslie

I have a 66i, and I use the same email account and I am paired to both apps.

0 Garmin-Leslie 6 months ago in reply to Like2Hike

Can you unpair from both apps, remove the device from both app under devices, forget the device from your phones bluetooth settings, forget the phone on the device under bluetooth, and then start again, making sure to start pairing first in the connect app and then the explore app?

0 Like2Hike 6 months ago in reply to Garmin-Leslie

I can, but since I don't actually use the apps much, it's not worth the anticipated frustration with trying to re-bluetooth the two apps. Thank you.