New watch has never paired. Always get “Pairing failed an error occurred” message. I have the latest firmware in the watch and the latest app. It connects and syncs fine to the Connect app. I followed the troubleshooting on the explore app itself. I have uninstalled reinstalled both apps, simultaneously and one at a time. I have restarted the phone, reset the watch, removed from Bluetooth and basically started from scratch. Previous instinct solar worked fine with explore.