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Sync process - got my courses deleted (not all) from watch

Hi Guys,

New to Explore.
First sync I notice the following:
1) very slow process for each track.
2) it brings all your watch activities . it could be ok but maybe it should ask if you want it or at least ask for a period.
3) maybe because I cancel the sync due it was taking too long because of all activities Explore erased my courses in the watch ... I've got left just one exactly the one that had been sync with the phone. I don't see a reason to delete a course that has not been sync yet.

Regards,

0 Crispin_Ellisdon over 5 years ago

Have a look at this thread https://forums.garmin.com/forum/on-the-trail/explore/1422541-garmin-explore-deleted-all-my-saved-locations-from-my-watch The courses should still be there in the Explore Library. You can copy them to a Collection and make sure that that is the Collection you sync with your watch (in Device Settings).

0 marcossaad_ over 5 years ago

Hi,
I did, explained but not understandable.
But in IMHO It should have not deleted my data from the watch but copied them to the Explore.
Itunes doesn't delete your data
Thank you,

0 Crispin_Ellisdon over 5 years ago

in IMHO It should have not deleted my data from the watch but copied them to the Explore.

No it shouldn’t have, but I did read somewhere that this is an unfortunate bug in the Explore app when syncing a new device for the first time with the Explore ecosystem; for some reason it downloads what’s on the watch and adds it to the library, but then it deletes saved locations and courses on the watch. So yes, it is a workaround rather than a true fix.