My wife and I recently switched from Fitbit to Garmin Vivoki due to poor to no syncing issues with Samsung Android devices. Now we are having terrible syncing issues with the Vivoki. PLEASE HELP!

My wife and I recently switched from Fitbit to Garmin Vivoki due to poor to no syncing issues with Samsung Android devices. Now we are having terrible syncing issues with the Vivoki. PLEASE HELP!