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Help needed - Segment Rank not showing

Former Member
Former Member over 10 years ago
Hi I wonder whether anyone can help me please regarding the Segment section in Garmin Connect.

My privacy settings are as follows:

'Who can see your new activity' Everyone
'Participate in segments' Yes

I want to see my ranking on the leaderboard but my name doesn't show up. The drop down menu is set to Everyone. A message appears where my ranking should be saying 'If you change your activity privacy to Everyone, you will be ranked here'.

I have checked my privacy settings again and again and they are all correct. This is becoming really annoying, can anyone help me please. I am using a Garmin Vivoactive.

Please see attached screen grabs.

Regards
  • Former Member
    0 Former Member over 10 years ago
    Same for me ! I've lost my 1st place on one :-(
  • Former Member
    0 Former Member over 10 years ago
    Thanks everyone for confirming this. I thought I was going mad! Garmin need to address this issue as it seems its a popular tool when it works.
  • Former Member
    0 Former Member over 10 years ago
    Same problem here I think that we need to use strava....
  • 0 over 10 years ago
    Same here, and it bugs the sh*t out of me. I am using both Strava and GC, so no real loss, but there is a difference between the two in speed, time, distance, segment-time, etc., so which on is more accurate?!
  • Former Member
    0 Former Member over 10 years ago
    Hello Garmin, is anyone there ? You do not appear to be listening to what YOUR Users are reporting. Clearly there is a problem with Sector reporting that needs addressing; are you there ?
  • 0 over 10 years ago
    Hallo
    das Problem habe ich auch bin in den Segmenten wo ich selber erstellt hatte nicht mer dabei,und wo vorher ca 10 Leute wahren nur noch einer😠 müss jedes Segment neu aktualisiert werden dann ist das wider ok,aber bei ein paar hundert ist das so ne sache da sitze ich ha 7 Stunden am Rechner, das Selbe hatte ich auch mal am Anfang da habe ich Segment Gemach von 2013 dan waren sie komplett weg.Da soll garmin das lassen ,bei Strava geht das ohne Probleme auch von 2009 ,habe voll den Hals und in 1-2 Wochen wider alles neu zu machen habe ich kein Bock.
  • Former Member
    0 Former Member over 10 years ago
    Same problem here I think that we need to use strava....


    I agree. My limited experience suggests that garmin segments should be ignored.

    1. Admittedly on a small sample only of ascent segments I find that I am in the top 5% on the garmin leaderboard and only sometimes in the top half on a comparable strava segment. I am 73yrs old and weigh over 80k. I believe that the strava board gives me a realistic view as to where I am in the virtual peloton. These strava results accord with my perception of being midpack if the ascent < 7% and in lanterne rouge territory if >10%.

    2. On a recent ride I showed on 1 segment only and my ride partner on more than 20 segments.
  • Former Member
    0 Former Member over 10 years ago
    Thanks Garmin, it looks like a fix has been implemented - but ?
  • 0 over 10 years ago
    I also have had the same issue. Rode yesterday on old faithful route. Passed start and stop points on segment got home to check and it hadnt registered the event. But the route dose not show segments on map. But previous routes show i have completed segements.
    Obviously an update issue as it worked before i had updated my edge.

    Thanks fof your help in advance.

    Timmnyngimmy
  • 0 over 4 years ago in reply to Former Member

    As of today, this still applies, but you have to select the activity, and the padlock icon will be in the top right corner. Unlock the activity for everyone, and the segment leaderboard will show you.