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Vivofit HRM data does not show up in Garmin Connect since March 7, 2015

Former Member
Former Member
It was working fine, recording my heart rate activities with no difficulty and they would be in garmin connect after a sync in the records. Now, I see that the HRM is working on the vivofit as I am cycling, but after sync, there is no record or analysis of it on garmin connect--as if it never happened. What should I do? this is pretty frustrating to have a device that seems to work but just doesn't give the report? :eek::mad: It was working fine up until March 7. No records have shown up since then.