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Sync failed - server error?!?

Former Member over 11 years ago

Since Saturday 24 may I have not been able to upload from my fenix2 through Bluetooth to my ipad using garmin connect. I keep receiving the sync failed - server error. Until the weekend this worked flawlessly. I have rebooted/restarted/restored everything that I can. Any solutions/suggestions?

0 Former Member over 4 years ago

I have the same problem and find nothing for help from web site. I think Garmin do not provide help for such old watch as Fenix 2

0 seilogramp over 4 years ago in reply to Former Member

Can you try a manual upload to Garmin Connect Web? That could tell you if you have a corrupt file on it.

With your Garmin device connected to your computer
Open the drive associated with your device.
Look for your FIT file under the \GARMIN\ACTIVITY folder.
Drag and drop the file on to the Garmin Connect Import Data page.
If you get any message other than Import Complete, then there is a problem with the file. In that case, please zip the file and attach it to this thread. We can look at it to see what might be wrong.