This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Garmin Connect is painfully slow. Any recommendations ?

Former Member over 11 years ago

It takes a good minute to actually come live on the screen. Probably 1 to 2 minutes to pull up any workout.

I am using Apple Safari, but even on Firefox the results are the same.

Does anybody have any idea how to fix the issue ?

Thank you

Simon

0 Dr Phil over 11 years ago

Clear your cache
Restart your computer.
Check your internet connection.

0 daeve1510 over 11 years ago

It is very slow on mine too - not 1 minute slow, but ~11 seconds or so from hitting enter after typing in the url for the dashboard on a 3.91Mb connection and i7 macbook pro (which is really slow in this day and age - a good 4-5 times as long as Strava takes to load the dashboard!). I think there is an element of poor coding involved - but your issue is even worse. What is your speedtest.net result?

0 Former Member over 11 years ago

Daeve1510,
Actually I have a very fast connection. Last speediest.net test was 73 mgb download per second and 24 upload. Strange indeed. Hopefully there will some upgrade soon. THX for the comments.

0 Former Member over 11 years ago

Philipshambrook,
Although not a computer expert I did what you suggested already and there were no changes in performance at all. It is not a giant deal, just a little annoying as it takes forever to go anywhere within the application. THX for your suggestions.
Simon

0 TJ311 over 11 years ago

I'm on verizon fios quantum and my garmin connect is SO very slow. The old version AND the new version. It's not my pc or my internet connection.

0 jonlakeside over 11 years ago

Beyond slow - like minutes to download a complete page within my account. No other site currently has this problem on my machine - I'm on a Mac using Firefox.

0 david.amit over 11 years ago

Here too. Safari 7.0.3 on an new Macbook Air + fast internet.