Garmin connect does not assigna a personal Record

... As mentioned in step 6 of this post.

Hey,

Has anyone been able to assigned a PR in a Multisport activity? I managed a 10k PR in a Triathlon and it does allow me to assign it as the new Garmin Connect bundles the activities now (great feature but just this minor limitation)

Same annoying problem. So If I understand well if you want garmin connnect to assign you a PR for a 1K, you have to start a new record , run it and stop the record when you reach 1k. That means that if you Run 2k, garmin won't be able to detect if you did your best 1k pace during that run.
I would thus suggest using strava. Probably other websites are able to do that, but at least I know that strava does. It scans your whole run and will tell you if you have run your best, 2nd or 3rd best time for 1k 2k 1mile 2 mile, 5k, etc... Then you can manualy edit garmin connect. when you assign a PR to a run garmin will take the time of the whole run (dummy) but thereafter you can manually edit this time with the time gave in Strava

I have emailed them directly on several occasions, with this exact same problem. I have pointed out the existence of these threads, too, but they seem to have no interest in participating.

Long story short the best I can describe their support team efforts so far is 'somewhat friendly but slow and ineffective'. I raised this issue in July of this year; they promised to get back to me and did not. When I followed up they indicated they believed the issue to have been resolved, which it was not. I don't know if they actually thought it was fixed or if they just failed to reply.

I've followed up twice since and the reply I got said that they'll only reply to me once they can confirm the issue has been resolved. You tell me - is that corporate efficiency, or is that a blow-off with no intention of following up again? I'm not even sure they're actually working on this issue anymore, if they ever were to begin with. The message boards on this issue have been around for almost two years, and to my knowledge Garmin has never responded to any of them, and has yet to fix the problem.

Swat Cat... did you contact them directly? What did they say?

Unfortunately, I did not contact them... I got lazy

If you read the above posts, you should see what is going on. I'll repeat it for you. If you want to get a properly recorded PR for a 1 mile run, your entire activity has to be 1mi long. i.e.,

• Warm up thoroughly. When you're ready to do your PR attempt...
  
• Start running and then press the Start button.
  
• Run 1 mile
  
• Press the Stop button and then stop running.
  
• Hold the Reset button to save your activity.
  
• Upload your activity, and possibly flag that activity as a PR.
  

By the way, it seems excessive to re-open five threads and post exactly the same thing. Especially when each of those posts describes the limitations of the system and tells you what you need to do to make it work. I think it would be a good idea to go back and delete your posts from all those other old threads...

I have exactly the same issue mentioned by SwatCat. (never get a new PB with Fenix 2, and if I try to assign PB manually, Garmin Connect will count the duration of the entire activity as the new PB.) I have to say I cannot accept what you say here as a solution or answer. I happen to have a FR620 and a Fenix 2. For 620 it works as expected, that if you run a fast 11 km or even 12 km, you still get a best 10. But this does not happen with the Fenix 2. I just cannot accept "1.9% longer is too much to get a 10 km PB". Even a traffic camera for speeding has a bigger tolerance!

I understand masters here might not be Garmin employees. So I emailed Garmin support. I got a confirmation of email submission last year, and then nothing.

I have similar problems, but I can take out the "approximation thresholds" aspect. Simply put, my "farthest run" should be a pretty simple thing to track. There's no mapping to attempt along the lines of "was this a 10k run, or an 11k run", it's pure and simple "is this distance bigger than that one". My first ever run (I only started populating GC with data in Jan) flagged up a Personal Record at 8.34km, which I accepted. I have since ran further than that several times, and it won't update. I know I can assign another run to be the PR, but I am fairly sure that is not the intended approach, to force me to filter my own run results, sort by distance, and manually set it - that's why this feature exists, to automate that.

So, regardless of most of the above talk on distance approximation and mapping against set PR types, it seems the whole PR thing is by and large broken, at least at present.

I am also interested in the answer. Nike + app can do it, they track personal achievements and badges for even small things. First it was a little annoying, but now I can clearly see how nice it was. Each time it made me smile. But after I switched to Garmin Connect, I really miss good personal achievements feature. Very disappointed

What is being described is more like the segment PR functionality in Strava not the PR feature in Garmin. Although PR functionality is far from perfect it is reasonably clear what it does - in the same way as the International Athletics Community wouldn't recognise a world record or personal best for 5000M if it was run as part of a 10000M race Connect won't recognise the 5K PR if it is part of a 10K activity. If connect recognised my PR for 1Mile by taking the best mile time from my longer runs then I would get a totally unrealistic and useless figure as it would give me a time based upon a long downhill stretch that is included in many of my long runs where I regularly run much much quicker than my best time for a mile on a dead flat track.

Hello JSRUNNER_,

I have two points here:

1. I had a 10.04 km run on June 27, faster than my previous PB, but still ignored by Garmin Connect. Do I have to try a 10.00 KM run?
2. Garmin Connect has a good feature to address your concern about what if it is a long downhill or GPS signal issue causes ridiculous pace or even you are driving instead of actually running, you need to accept the proposed PB before it is actually logged as a PB. You have your chance to say this is my best performance, or well this does not count.

Due to the two points above, I say PB is not actually working for Fenix 2. It's a bug, not we understand this feature wrong.

Best regards,
Shawn

What is being described is more like the segment PR functionality in Strava not the PR feature in Garmin. Although PR functionality is far from perfect it is reasonably clear what it does - in the same way as the International Athletics Community wouldn't recognise a world record or personal best for 5000M if it was run as part of a 10000M race Connect won't recognise the 5K PR if it is part of a 10K activity. If connect recognised my PR for 1Mile by taking the best mile time from my longer runs then I would get a totally unrealistic and useless figure as it would give me a time based upon a long downhill stretch that is included in many of my long runs where I regularly run much much quicker than my best time for a mile on a dead flat track.