This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

GARMIN Connect: Wrong duration data Forerunner 410

Former Member over 11 years ago

Hi!

I'm using Garmin Connect since December 2011 and basically I'm very satisfied with the tool. Yesterday I noticed that the time calculation and also the calculation of the heart rate is not correct.

Example:
Yesterday I ran 16,18km in 1:19:45. I had a short break (6 Minutes) and I stopped the counter on my watch during this break. After the run the watch displayed circa 1:19:45. After I had uploaded my data to Garmin Connect I was dissapointed, because the time displayed was incorrect and also various calculations were wrong.
Time: 1:25:45 (WRONG: I edited this time to 1:19:45)
Moving time: 1:25:43 (WRONG: This must be shorter or equal to 1:19:45)
Elapsed time: 1:25:45 (This is correct)
Avg. Pace: 5:19min/km (WRONG: This must be 4:55)
Avg Moving pace: 5:18min/km (WRONG: This must be 4:55 or faster)
Also the calculation of the "% of max heartrate" is wrong:
I had Avg. HR of 157bpm. My max. HR is 202 and the "% of max heartrate" must be 65%, but it is 77%!

I checked a former training exercise from 1. November 2013 where I had also a short break. There, the calculations were correct:
Distance: 22,27km
Time: 1:55:38
Moving Time: 1:53:24
Elapsed Time: 1:58:44
Avg Pace: 5:12min/km
Avg Moving Pace: 5:06min/km
Also the calculation of % of max. HR was correct!

I remember that in earlier trainings, these calculations were correct. Is there a problem with my watch?
My girlfriend is using the Forerunner 910XT and all calculations are correct

My Garmin watch is the model "Forerunner 410" with Firmware 2.30.0.0.

Please advise.

Thanks a lot for your support.
Jiri

0 satchy321 over 11 years ago

I have the same problem on my FR405cx. It uploaded a 17.58km in 22:17 instead of 1h37. is there a workaround to sort out this activity ?

0 Former Member over 11 years ago

I don't quite believe it, but I think my last run has come through unscathed (I even had auto-pause on for the traffic lights!) - can anyone else confirm this?

Edit:
False alarm! Still had the adrenaline going...

0 SEVENSLIDE over 10 years ago

Still having this same issue with my FR410.

Correct on th ewatch, incorrect on the GC site.

Please fix this.

0 ADTELFORD over 10 years ago

Me too, just loaded data onto new laptop - all total garbage. This needs fixing fast, or I'm going to have to ditch Garmin products.

Garmin what's your response? Are they even monitoring threads and responding to their consumers? - it's a good test for them....

0 JSRUNNER_ over 10 years ago

Not sure to what level they monitor threads but you should report this to Garmin support to make certain that it appears on their Radar and you should get an individual response (in theory)

0 Former Member over 10 years ago

Not sure to what level they monitor threads but you should report this to Garmin support to make certain that it appears on their Radar and you should get an individual response (in theory)

Has anyone recieved any feedback from Garmin regarding the issues?
Still not fixed?

Cheers