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Garmin Connect does not show interval data when comparing new activities

Former Member over 11 years ago

I noticed this problem recently, when I tried to compare two identical activities uploaded from my Garmin Edge 500 that I use to do on my bicycle. When I now compare them on Garmin Connect it shows this image:

If I now re-upload previous activities the GC does not show the lap data. If I compare previously uploaded activities all data are displayed correctly.

Moreover on the main page of the activity all data appear correctly.

Has anyone noticed this problem on your Garmin Connect?

0 Former Member over 11 years ago

I've been using the 405 for 6 years and this is the most frustration I've experienced with the service. Really don't understand why they're not addressing the issue.

0 iccullen over 11 years ago

Another very frustrated user. When will this be fixed Garmin???

0 Garmin-Patrick over 11 years ago

Give it another try now. An update to Garmin Connect was released today and one of the changes was a fix for this bug.

0 JSRUNNER_ over 11 years ago

Looks like its fixed for me i9n Connect Classic :)

0 mc5000 over 11 years ago

now the compare is not showing anything at all for me!! both in classic and modern :(

0 Garmin-Patrick over 11 years ago

@MC5000 - Can you tell me the activity IDs of the activities that you are comparing (you can find them in the URL of the activity)? In all of my testing this should be working now. What browser (and version) are you using?

0 mc5000 over 11 years ago

Thanks for the response...

activity ids are 514514290 and 164352289

Browser is IE 11

0 Former Member over 11 years ago

It works for me; now