Mobile Apps & Web

Garmin Connect Web Garmin Connect does not show interval data when comparing new activities

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Garmin Connect does not show interval data when comparing new activities

Former Member over 11 years ago

I noticed this problem recently, when I tried to compare two identical activities uploaded from my Garmin Edge 500 that I use to do on my bicycle. When I now compare them on Garmin Connect it shows this image:

If I now re-upload previous activities the GC does not show the lap data. If I compare previously uploaded activities all data are displayed correctly.

Moreover on the main page of the activity all data appear correctly.

Has anyone noticed this problem on your Garmin Connect?

0 Former Member over 11 years ago

BB1975 (Administrator) said:

"Unable to compare split times when comparing activities
Garmin is aware of an issue where split times are not displaying when comparing activities. We apologize for the inconvenience and the Garmin Connect team is working on getting this issue fixed. We appreciate your patience and this post will be updated as more information becomes available."

Well, now we know they are aware of the problem and hope it is fixed soon...

Here...

0 Former Member over 11 years ago

Same problem :(. Garmin team still working ?

0 Former Member over 11 years ago

I'm having the same issue with Garmin Swim and the Garmin 910xt. I noticed it after I updated both watches which I did on the same day. I did this about two weeks ago.

0 Former Member over 11 years ago

Problem still not solved. That's more than two months now. Hey, Garmin!!! Poor poor service.

0 Former Member over 11 years ago

Gaaaarrrrrminnnn where are you.
We are all switching over from our winter training to spring training to get ready for our races.
We need our splits.

0 Former Member over 11 years ago

PLEASE FIX THIS!!!! What good is having this device if you cannot perform real analytics.

0 Former Member over 11 years ago

Hey i have the same problem with a 610, this issue began between 19 feb and 20 feb for me.....just a month ago

0 Former Member over 11 years ago

Dear Garmin Support can you post your reaction what is going on and how you solve it???
I spent money on Garmin device with idea that I will have not only Garmin sport tester but some support behind.

0 Former Member over 11 years ago

I have the same problem....so frustrated....

0 mc5000 over 11 years ago

I have the same problem using a 310XT, it works for all my older activities but not new ones. Really hope it will get fixed soon.