Weekly steps badge

vondras 10 days ago

Hi Garmin Team,

I would like to report a problem regarding challenge badges and rankings.

Over the past few months, I finished several Garmin challenges in 1st–3rd place. I also received confirmation emails from Garmin stating my final placement in those challenges. However, the corresponding badges/rewards were never added to my account.

Because of this, I would like to ask if someone could please check whether there is an issue with my account or with the badge system itself.

I can provide screenshots of the confirmation emails and challenge details if needed.

Thank you for your help.

Top Replies

seilogramp 9 days ago +1
Weekly Step Challenges don’t award badges. They’re leaderboard‑only, so finishing 1st–3rd won’t trigger any badge. Only Monthly, Event, and special challenges include badges.
…
e7andy 9 days ago in reply to vondras +1

Post a screenshot where you ended up as 1st, 2nd or 3rd place in the Weekly challenge.

You can see the current challenge and the previous in this page: https://connect.garmin.com/app/auto-challenge

Direct…
e7andy 9 days ago in reply to vondras +1

The one in May is explained by the gap in the badge. There was no badge for one week.

Hard to say what happened the other months. Maybe you didn't join the challenge. Do you see them as failed challenges…

All Replies

0 seilogramp 9 days ago

Weekly Step Challenges don’t award badges. They’re leaderboard‑only, so finishing 1st–3rd won’t trigger any badge. Only Monthly, Event, and special challenges include badges.

0 vondras 9 days ago in reply to seilogramp

Yes i know, i mean badge: steps podium. I finished several times on 1-3rd position, but didnt receive any steps podium badges.

0 e7andy 9 days ago in reply to vondras

Post a screenshot where you ended up as 1st, 2nd or 3rd place in the Weekly challenge.

You can see the current challenge and the previous in this page: https://connect.garmin.com/app/auto-challenge

Direct link to the previous week: https://connect.garmin.com/app/auto-challenge/previous

I don't see any way you can see the result from older weekly challenges. You have to post a screenshot from your email for that.

Note that between April and May there was a gap for one week (April 27 to May 3) that didn't count for the podium challenge badge so the date for your win is also interesting.

0 4411990 9 days ago in reply to vondras

You can only win that badge once a month, even if you finish in the top 3 every week. No other badge will be given for winning those other weeks.

0 vondras 9 days ago in reply to e7andy

3rd place on Februar, 2nd place on March, 1st place on April and 3rd place on May and didnt receive any podium badge im confused.

0 e7andy 9 days ago in reply to vondras

The one in May is explained by the gap in the badge. There was no badge for one week.

Hard to say what happened the other months. Maybe you didn't join the challenge. Do you see them as failed challenges in the past challenges page? https://connect.garmin.com/app/challenge/past-challenges

In May you've definitely joined it. Now you just have to place yourself as the top 3 in the weekly challenge.