Problems uploading .fit file using Firefox or Safari

KRISJ1991 5 days ago

Getting error message trying to upload a .fit file that was produced by Garmin ?? Never had that problem till today

Mod note: Pinned thread and renamed subject for clarity and visibility

Top Replies

HarryOnline 4 days ago +7 suggested

I can confirm that it depends on the browser. I tried on my MacBook, Chrome works fine, Firefox and Safari give an error message.

As mentioned before, the response on Firefox and Safari is immediate, there…
CovertP 4 days ago +6 suggested

Seems to be something with Garmin and Firefox !!! Just used Edge and they went up
4078779 4 days ago +5

To all:
Try uploading it with Microsoft Edge, this works for me now.
I'm using Firefox and this stopped working for me since this week.

All Replies

0 seilogramp 1 day ago

I opened a support case via email on Sunday, received a response today.

I know you mentioned that this only occurs in a couple web browsers, so not all these questions may apply to your current situation, but we need to gather answers to this question to get this issue escalated. Please continue using the workaround you found in the meantime.

I provided the information requested.

Thank you for your responses. I have escalated this issue up to our engineers and will let you know when there are any updates, or if they need more information from you.

0 1716340 1 day ago

It only worked for me with Microsoft Edge. Not with Firefox. On iOS, neither with Safari nor Chrome.

0 seilogramp 21 hours ago in reply to 1716340

1716340 said:
On iOS, neither with Safari nor Chrome.

Needs to be a Chromium-based browser, which doesn't exist on iOS. At least not yet.

0 6568817 20 hours ago

Firefox 143.0 just installed (Win 10) and no change, upload to Connect still fails.