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Cannot upload a fit activity to Garmin Connect Web

Deicon 7 months ago

Hi,

I've tried to upload the .fit file of my activity to Garmin Connect, it says: "The system did not accept one of the files. Ask the support department for help."

Could you please help me with this?

Thank you in advance.

Jakub

Top Replies

4078779 7 months ago in reply to Deicon +1

Try uploading it with Microsoft Edge, this works for me now.
I'm using Firefox and this stopped working for me since this week.

All Replies

0 seilogramp 7 months ago in reply to 1907012

So not exactly Deicon's issue. Which browser did you use to import the activity.? Currently Firefox and Safari are problematic for importing activities.

Attach the original fit file here so we can attempt to assist. Preferably the original Zwift file, not the one you tried to repair.

0 1907012 7 months ago in reply to seilogramp

I tried using the original zWift file also the same issue, no response at all

0 seilogramp 7 months ago in reply to 1907012

Like I said in the first post in this thread...

seilogramp said:
Zip the file, then in a reply post Insert >> Image/video/file >> click Upload >> browse for file >> OK.

Or upload the fit file to a reputable file sharing service, such as OneDrive, Google Drive, Dropbox, make the file public, then paste a link to the file in your post.