My Venu3 counted over 445,000 steps while I was walking for 15 minutes this morning. Now all my charts are off. As much as I enjoy being the fastest walking human I wonder if anyone knows how to delete or correct this erroneous step count? Thanks
My Venu3 counted over 445,000 steps while I was walking for 15 minutes this morning. Now all my charts are off. As much as I enjoy being the fastest walking human I wonder if anyone knows how to delete or correct this erroneous step count? Thanks
Unfortunately deleting the all-day metrics was removed from Garmin Connect already a longer time ago. You will have to contact the Support and ask them to do it for you.
Good Luck with this. My Venu 3 reports that I climbed 14 flights and descended 11, all while just taking a walk on flat ground. Since the last 2 updates many activity reports are way out of whack. Sleep reporting has also been problematic. When I first purchased the watch, the reporting seemed more accurate until a series of updates starting around April or May. I am basing this on subjective factors as well as having owned a Aura series 3 ring concurrently.I have contacted Garmin Support on four occasions.They had me do a data dump after my third contact. Unfortunately, reporting from this watch and app are just as unreliable as ever and there have been no forthcoming solutions as yet.
Thanks for the tip. So I did email the support and they fixed my step count for that day right away. Cheers