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menu disappears

Hello,

I use Safari on MacOs. Since a couple of days the main menu on the left in connect disappears, even when I click the menu open button 

I can open it, but when I chose an option the menu collapse again, it used to stay open. Also, since the same time the Lactate Threshold screen shows only the current data. The graph on 4w and 12w are blank.

  • thanks will try out, this issue is so irritating that I'm willing to use a different browser to get rid of this Garmin issue

  • Yeah, I'm able to recreate this issue in multiple browsers, including Chrome and Firefox.

    Here's a workaround if you are willing to use Firefox or any other browser which still supports uBlock Origin (not the Lite version). Chrome will *not* work

    1) Use Firefox (or other ublock origin-compatible browser)

    2) Install ublock origin in your browser

    3) Use the following custom filter:

    connect.garmin.com##body:remove-class(minimize-main-nav)

    This will keep the left nav menu open but it still won't work as it did before:

    - On every page load (e.g. after clicking on a menu item), the menu will flicker annoyingly (it will start collapsing, but then the animation will be cancelled and the menu will revert to its expanded state)

    - The menu will allow you to (vertically) expand more than one section at a time (this might be a bonus for some, or an annoyance for others). iirc, previously, the menu would allow only one section to be expanded at a time (it would auto-collapse an existing expanded section when you expanded another section)

    - You will not be able to collapse the menu at all, not even manually by clicking on the left arrow icon (sorry to anyone who wants that feature)

  • workaround with extension:

    download extension Tampermonkey

    enable Developer mode (slider in the top right corner in extensions page)

    Create javascript with the content of this file:

    https://axi.at/wp-content/uploads/js/axi.garmin.js

    Sorry it's not allowed to add javascript directly.

    Enable this js for garminConnect.

    This script checks every two seconds if body has a specific class. If class exists, remove it.
    If you select a menu item the menu disappears but will show immediately. You can adjust the interval (2000 milliseconds) on your needs.

    If you need any help, feel free to contact me Slight smile

    Testet with chrome and opera gx on windows 10

  • Same problem here ... Mac Book Pro with current OS and Safari.  Started a few weeks ago and is a PIA.

  • even with this is a good hack but I wouldn't call this "problem solved" and green marked as solution, it's a workaround until Garmin can fix this issue as it doesn't solve the root cause (Garmin's change on the menue toogle button behaviour on Apr.28)

  • even with this is a good hack but I wouldn't call this "problem solved" and green marked as solution, it's a workaround until Garmin can fix this issue as it doesn't solve the root cause (Garmin's change on the menue toogle button behaviour on Apr.28)

    I clicked the "Suggest as Answer" checkbox on my comment so it would stand out and be easier for people to find, not because it's literally a solution that perfectly resolves the problem. I'm pretty sure that's the purpose of the checkbox. I am 100% aware that it's just a hack/workaround and I think everyone who reads the comment should also understand that. I literally said it was a workaround in the comment itself.

    Just because something is marked as an "answer" in the forums doesn't mean that the root cause on Garmin's end has been fixed. Clearly if the root cause was fixed, then further posts in this thread would be unnecessary.

    I don't work for garmin and I don't have the power to fix anything of theirs or to make them fix anything.

    idk, maybe I should just delete my comment? axi771's workaround has better browser support anyway.

    tbh no good deed goes unpunished, and that applies 10000-fold on the internet. probably better to say nothing and save the effort instead of trying to help and getting criticized for it.

    but just for you I unchecked the "suggest as answer" checkbox

  • sorry, didn't know you marked it as solution. No offense and thank you for your help to work around this.

    My comment was more towards Garmin as they screwed this thing up and then rely on guys like us to work around issues they created in the first place as I though someone from the Garmin moderation team marked this as solution...

    please keep your comment alive as it helps us and others...

  • oic sorry for massively overreacting haha. yeah I share your frustration with Garmin on this and many other things but tbh it's nothing new from them

  • Connect Web does not work, reports here of the same issue for the last 3 weeks!

    Not good enough Garmin, fix it already!!!

  • Connect Web does not work

    It would be good if you could describe in detail what is not working for you. I can't see any problems.