Hi,
I accidentally created a second Garmin Connect account and since then my device does not sync on my primary account anymore. The device is connected to the phone and it shows live data (for example my body battery and heart rate right now) but not the data since I created the second account (history of sleep, body battery, HR, stress etc). Strangely the activity I did after the second account creation is there. When I press sync, the white arrow goes around the circle and shows the green tick as if it updated the data but it's not updating.
I tried solving the issue by deleting the second (accidentally created) Connect account, removing my device from bluetooth and Connect on both the phone and computer, adding it again. I reinstalled Garmin Express on my computer and connected the device with the cable. On Garmin Express it says the device was synced seconds ago. On Connect (web and phone) it says it was last synced a day ago. The device on both Express and Connect has the correct serial number (same as the one at the back of the watch).
Note: I've been using Connect for months, but I installed Express just two days ago and this is when I created the second Connect account. I wonder if Express still thinks it should be linked to the second account, even though I removed the device several times and re-added it logging in to my original Connect account.
Thanks for your help!
