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Faulty Weight Value

Another issue similar:

When I opened my GC account in 2008,
I guess I entered my weight in LB, while I was in Metric (208Kg ).

I changed the value in my profile, but this applies only for that date and so on.

Although I can enter manually weight to override the faulty entry,
as soon as I leave the health page an get back, the value recorded
directly from the garmin profile gets back.

0 Former Member over 16 years ago

Which profile are you talking about? The one on your device? If so, which device are you using?
ftr, you can change your user profile weight on http://connect.garmin.com/settings/personal then click send to device on the bottom to change your weight oh your device's profile.
you may also permantantly change you unit of measurement preference on http://connect.garmin.com/settings

devon

0 BLACHANC over 16 years ago

Which profile are you talking about? The one on your device? If so, which device are you using?
ftr, you can change your user profile weight on http://connect.garmin.com/settings/personal then click send to device on the bottom to change your weight oh your device's profile.
you may also permantantly change you unit of measurement preference on http://connect.garmin.com/settings

devon

Hi Devon,
thank you for your reply.

I am talking about "connect.garmin.com/.../personal":
Weight: 99.3 kg as of Wed, 26 Aug 2009

I did correct my weight, but somehow, the 05_nov_2008 entry is still at 208 Kg.
the entry corrected yesterday (99.3 Kg) shows the right weight but for the
"26_aug_2009" datapoint. the 05_nov_2008 datapoint is still at 208 Kg.

I though that this could affect other users, so this is why I posted it here.
Having access to a "delete" would remove that false entry.

If you fell my case is unique, let me knowI will go offline and contact support
if I get bothered enough by this (small) issue

0 Former Member over 16 years ago

Ben
The reason why we didn't enable a delete option for weight is because you're always able to edit a weight value for a date in the past. The assumption is that you always weigh something, so you can edit that value back down to its appropriate value.
I was definitely able to edit my orignal weight values via going to http://connect.garmin.com/settings/health and clicking 'Manual Input" and change the weight value with the date field specified to 2008-11-05 and the weight field specified to 99.3 kg.
let me know if this solves your problem

0 BLACHANC over 16 years ago

Devon,

Thank you for trying to sort this out.

so you can edit that value back down to its appropriate value

I Cannot post pictures from work,
but have GC snapshots( with the clock captured )to show you the behavior.
I could send you the pictures via e-mail if you want (send me a PM).

but this is what I do:

STEP 1) correct the faulty entry (recorded when I opened my GC account in nov 2008)
effect: the graph is now perfect

STEP 2) go to the dashboard, and then go back to health
effect: the graph shows that the faulty entry is back

I redid the 2 above steps 5 times to take my snapshots.

I believe The weight entry from my account opening in nov 2008 is sticky somewhere.

0 Former Member over 16 years ago

Ben
Thanks for the clarity. We're looking into it now :-)

0 BLACHANC over 15 years ago

Hi Devon,

In order to close the loop, I am posting this here.
thank you for confirming that my issues is a real one in our "PM" exchange

I will wait for the next release and confirm that the glitch
is gone.

Thanks again,