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Faulty Weight Value

Another issue similar:

When I opened my GC account in 2008,
I guess I entered my weight in LB, while I was in Metric (208Kg ).

I changed the value in my profile, but this applies only for that date and so on.

Although I can enter manually weight to override the faulty entry,
as soon as I leave the health page an get back, the value recorded
directly from the garmin profile gets back.
  • Former Member
    0 Former Member
    Which profile are you talking about? The one on your device? If so, which device are you using?
    ftr, you can change your user profile weight on http://connect.garmin.com/settings/personal then click send to device on the bottom to change your weight oh your device's profile.
    you may also permantantly change you unit of measurement preference on http://connect.garmin.com/settings

    devon
  • Which profile are you talking about? The one on your device? If so, which device are you using?
    ftr, you can change your user profile weight on http://connect.garmin.com/settings/personal then click send to device on the bottom to change your weight oh your device's profile.
    you may also permantantly change you unit of measurement preference on http://connect.garmin.com/settings

    devon


    Hi Devon,
    thank you for your reply.

    I am talking about "connect.garmin.com/.../personal":
    Weight: 99.3 kg as of Wed, 26 Aug 2009

    I did correct my weight, but somehow, the 05_nov_2008 entry is still at 208 Kg.
    the entry corrected yesterday (99.3 Kg) shows the right weight but for the
    "26_aug_2009" datapoint. the 05_nov_2008 datapoint is still at 208 Kg.

    I though that this could affect other users, so this is why I posted it here.
    Having access to a "delete" would remove that false entry.

    If you fell my case is unique, let me knowI will go offline and contact support
    if I get bothered enough by this (small) issue
  • Former Member
    0 Former Member
    Ben
    The reason why we didn't enable a delete option for weight is because you're always able to edit a weight value for a date in the past. The assumption is that you always weigh something, so you can edit that value back down to its appropriate value.
    I was definitely able to edit my orignal weight values via going to http://connect.garmin.com/settings/health and clicking 'Manual Input" and change the weight value with the date field specified to 2008-11-05 and the weight field specified to 99.3 kg.
    let me know if this solves your problem
  • Devon,

    Thank you for trying to sort this out.

    so you can edit that value back down to its appropriate value


    I Cannot post pictures from work,
    but have GC snapshots( with the clock captured )to show you the behavior.
    I could send you the pictures via e-mail if you want (send me a PM).

    but this is what I do:

    STEP 1) correct the faulty entry (recorded when I opened my GC account in nov 2008)
    effect: the graph is now perfect

    STEP 2) go to the dashboard, and then go back to health
    effect: the graph shows that the faulty entry is back

    I redid the 2 above steps 5 times to take my snapshots.

    I believe The weight entry from my account opening in nov 2008 is sticky somewhere.
  • Former Member
    0 Former Member
    Ben
    Thanks for the clarity. We're looking into it now :-)
  • Hi Devon,

    In order to close the loop, I am posting this here.
    thank you for confirming that my issues is a real one in our "PM" exchange

    I will wait for the next release and confirm that the glitch
    is gone.

    Thanks again,