Connect web - cant move map with mouse

I can move the map with the mouse in GC Web. Which browser do you use? Did you test a different one? Can you move the map when you go to https://maps.google.com ? 

On Edge and Firefox is the same. And yes: I can move on Google Maps. 

I've just tried Edge too - indeed, it does not work with Edge, unless you choose HERE and OpenStreet Maps, where it is all right. Otherwise, in Chrome it works even for Google Maps.

Yes! Only works (on Google Chrome) with HERE and with OpenStreetMap.

In my Chrome, it works even with Google maps

I have the same problem.  I'm using Chrome.  Very annoying eh.

I was having the same issue using Microsoft Edge using Google Satellite view. I cleared all browsing history and data. Signed back in. I still was unable to move the map. Then I switched to Here satellite maps, then back to Google satellite maps again. Now it works. The mouse pointer turns into a hand, as it should, when hovering over the map.

This is helpful!  I switched to HERE maps and it now works.  Still doesn't work on Google Satellite view, but at least the other one works, yay.  Thanks for the advice :-)

I only switched to Here maps temporarily, then immediately switched back to Google satellite maps. That's when it started working normally.

Going back to this thread, I'm consistently able to reproduce this issue. 

This seems to be related to the Google satellite imagery issue that was mentioned in another thread - Garmin Connect Web is Suddenly Missing Google Satellite Maps

While that issue was resolved 2 weeks ago via backend update to the website, it has caused this new issue where, under certain conditions, the map cannot be moved with the mouse while viewing Google satellite imagery. However, similar to the other thread, there is a workaround that involves unchecking the labels option.

I've verified this in Edge and Chrome.

• Open a GPS-enabled activity
• If labels are unchecked, check it, so you should be viewing Google Satellite with Labels checked
• Refresh the page
• Now the mouse will not change from a pointer to a hand in order to move the map
• Go back and uncheck labels
• Refresh the page
• Now the mouse will change into a hand so the map can be moved.

I've submitted a support case to Garmin Product Support. using the chat option.