Deleted Workout is still showing up in "Today's Activity" on Web and Android Garmin Connect

Jeju 1 month ago

I previously had this "Quick Shoulder Relaxer 10m" workout created on my Workouts list, but I've deleted the workout a few weeks back, and also removed it from my calendar. However, it still shows up in Today's Activity!

This workout no longer exists, so I get why there's an error when I click on the block in Today's Activity section on the home page. But, I can't find a way to remove it from my home page.

Everyday, I have this same workout appearing under Today's Activity, and according to Google this is the only section of my home page that I cannot hide or dismiss. For more info, this workout doesn't show up on my watch calendar, the issue is only with Garmin Connect (both Web and Android).

I've tried:

- Removing the "Quick Shoulder Relaxer 10m" workout from my watch and resyncing
- Removing ALL workouts from my calendar
- Uninstalling/reinstalling Garmin Connect
- Restarting both Garmin Connect and my watch

Here is a video of it happening:

Top Replies

Garmin-Sierra 13 days ago +1 verified

All,

Thank you very much for your patience while we investigated this disruption. This should now be resolved. If you are still seeing deleted workouts in Garmin Connect, please reply with permission for…
Garmin-Sierra 1 month ago +2
All,

We are aware of this disruption and are investigating! Please answer the following so I can add you to the impact of this report:
1. Was your workout/activity originally synced from a 3rd party?
2. May…
David 1 month ago +1

Same issue here. With cycling workouts synced from trainingpeaks.
David 1 month ago in reply to Garmin-Sierra +1

Garmin-Sierra said:
Was your workout/activity originally synced from a 3rd party?

Yes, from TrainingPeaks

Garmin-Sierra said:
May we have permission to view your Connect account, if necessary?

Yes, you may…

All Replies

0 2531691 27 days ago in reply to Garmin-Sierra

Hi, same issue here. Used to sync data from Runna and Coopah. Even if I unlink the apps and delete the workouts from the calendar they keep showing up in the Today’s Activity

0 TJ 27 days ago

I got two responses, which you'll find interesting. Runna displaying honesty, and Garmin, simply ignoring their customers.

Runna:

Hey Tom, Thank you so much for your patience here, we really appreciate it! I just wanted to let you know that our tech team have been in communication with Garmin who said this was an issue on their part which was affecting a number of other third party apps. We have just heard back from our Garmin contact now that this should now be fixed! They have also informed us that if you are still having this issue, that the best next step would be to contact Garmin support. I am sorry again for the time this has taken, but please let me know if there is anything else I can help with Thank you,
Evie

Garmin:

I am sorry to hear you are having this issue. For this, I would recommend first trying some initial steps:

If the HR and HRV data is showing on the watch, I would recommend trying the syncing using Garmin Express. For this we recommend using a USB cable.
If this is syncing using Express, I would recommend pairing again from scratch with these steps:

Ensure the phone OS is on the latest version
Uninstall the Connect Mobile app
Clear the phone cache and history
Ensure the watch does not appear in the phone's Bluetooth menu. If it is, please remove the device
Powercycle the watch and phone. To do this, hold the Light button until this shuts off. Then power on again
Reinstall the Connect Mobile app
Try the pairing again ( Be sure there are no other Bluetooth enabled device nearby)

If there is no change, I would like to help you investigate this further. For this, please reach out to me via Private

0 StefBue 26 days ago in reply to TJ

Thanks for sharing, and indeed it seems to be fixed by now. Finally, the app is usable again without scrolling through tons of ghost workouts.

0 2531691 26 days ago in reply to TJ

thanks, still showing in my app

0 Symonmons 26 days ago

I am still having this issue. 3rd party is Training Peaks.

0 Joshs 26 days ago in reply to TJ

Thanks .Still having same issue.

0 TJ 25 days ago in reply to Joshs

Me too, imagine the Garmin staff all have been off since Wednesday, stuffing their faces with Turkey! Although isn't that cannibalism?

0 MarkCBR 24 days ago

Same problem for me

Was your workout/activity originally synced from a 3rd party? - Yes Training Peaks
May we have permission to view your Connect account, if necessary? - Yes
In which country are you located? - UK

0 Bernhard Zuber 24 days ago

I have the same problems!

0 Bernhard Zuber 24 days ago in reply to Bernhard Zuber

1) Yes, Train as One

2 yes

3) Germany